Top 9 Restoration Companies in the Rochester Area, NY (2026)
Key Takeaways
- Water damage is on all 9 sites, mold on 8 of 9. Storm work appears on 5 of 9.
- 3 of 9 matched an active Department of Labor mold remediation contractor license under their own name.
- A third of them say nothing about insurance claim help, so ask about the adjuster on the first call.
Sources cited in this article: DNS check, Firm's own website, State licensing board, State business registry, and our published methodology.
18 companies reviewed, 9 met the listing bar, 9 scored (evidence coverage of 70% or more). Ranked by Evidence Score.
Places covered: companies with an office in Albion, Arcadia, Avon, Barre, Bloomfield, Brighton, Bristol, Brockport, Butler, Byersville, Caledonia, Canadice, Canandaigua, Carlton, Chili, Churchville, Clarendon, Clarkson, Clifton Springs, Clyde, Conesus, Conesus Lake, Crystal Beach, Cumminsville, Cuylerville, Dalton, Dansville, East Avon, East Bloomfield, East Rochester, Fairport, Farmington, Fowlerville, Gaines, Galen, Gananda, Gates, Geneseo, Geneva, Gorham, Greece, Greigsville, Groveland, Groveland Station, Hall, Hamlin, Hemlock, Henrietta, Hilton, Holley, Honeoye, Honeoye Falls, Hopewell, Hunt, Huron, Irondequoit, Kendall, Kysorville, Lakeville, Leicester, Lima, Linwood, Livonia, Livonia Center, Lyndonville, Lyons, Macedon, Manchester, Marion, Medina, Mendon, Mount Morris, Murray, Naples, Nazareth College, Newark, North Dansville, North Gates, North Rose, Nunda, Ogden, Ontario, Ossian, Palmyra, Parma, Penfield, Perinton, Phelps, Piffard, Pittsford, Port Gibson, Portage, Pultneyville, Red Creek, Retsof, Richmond, Ridgeway, Riga, Rochester, Rochester Institute of Technology, Rose, Rush, Rushville, Savannah, Scottsburg, Scottsville, Seneca, Shelby, Shortsville, Sodus, Sodus Point, South Bristol, South Lima, Sparta, Spencerport, Springwater, St. John Fisher College, Sweden, Tuscarora, Victor, Wadsworth, Walworth, Webster, Websters Crossing, West Bloomfield, West Sparta, Wheatland, Williamson, Wolcott, Woodsville, Yates, York (Rochester, NY Metropolitan Statistical Area (OMB July 2023)). A company elsewhere in New York appears on the state page.
How this list is built: Methodology · Disclosures · About · Report a correction
We reviewed 18 companies with offices in Rochester and nearby towns such as Brighton and Brockport, and 9 met the listing bar. Each is scored on the same fixed weights, from its own website and from the two state records above. Coverage beside the score shows how much we could check. The median here is 84%, the median score 52.5.
Top 9 Restoration Companies in the Rochester Area, NY, Ranked by Evidence Score
- Rock Emergency Services (Rochester, NY). Evidence Score 71/100 at 86% coverage. Read the full profileDocuments 5 of 5 practice areas; states 24/7 emergency response; states it works with insurance claims; registered entity verified.
- High Quality Restoration (Rochester, NY). Evidence Score 66/100 at 84% coverage. Read the full profileDocuments 5 of 5 practice areas; states 24/7 emergency response; states it works with insurance claims; registered entity verified.
- Rochester Restoration (Rochester, NY). Evidence Score 58/100 at 84% coverage. Read the full profileDocuments 5 of 5 practice areas; states 24/7 emergency response; states it works with insurance claims; state license verified.
- Blue Bear Restoration, Inc. (Rochester, NY). Evidence Score 56/100 at 71% coverage. Read the full profileDocuments 5 of 5 practice areas; states 24/7 emergency response; states it works with insurance claims; state license verified.
- On The Spot Cleaners (Canandaigua, NY). Evidence Score 53/100 at 84% coverage. Read the full profileDocuments 3 of 5 practice areas; states it works with insurance claims; state license verified; registered entity verified.
- A Cleaner Image (Webster, NY). Evidence Score 52/100 at 84% coverage. Read the full profileDocuments 4 of 5 practice areas; states 24/7 emergency response; states it works with insurance claims; state license verified.
- Rochester Environmental & Construction Group (Rochester, NY). Evidence Score 43/100 at 86% coverage. See the evidenceDocuments 5 of 5 practice areas; states 24/7 emergency response.
- Comprehensive Mold Management (Rochester, NY). Evidence Score 21/100 at 86% coverage. See the evidenceDocuments 2 of 5 practice areas.
- Carpet Spectrum (Marion, NY). Evidence Score 11/100 at 86% coverage. See the evidenceDocuments 1 of 5 practice areas.
Top firms in Rochester
Rock Emergency Services leads Rochester with an Evidence Score of 71/100 at 86% coverage. Also ranked in Rochester: High Quality Restoration (66/100, 84% coverage), Rochester Restoration (58/100, 84% coverage), Blue Bear Restoration, Inc. (56/100, 71% coverage), Rochester Environmental & Construction Group (43/100, 86% coverage), Comprehensive Mold Management (21/100, 86% coverage).
Comparison table
| Company | Where | Services documented | 24/7 · Insurance | Estimates | Credentials verified | Coverage | Evidence Score |
|---|---|---|---|---|---|---|---|
| Rock Emergency Services | Rochester, NY | Water damage, Mold, Fire & smoke, Sewage & biohazard, Storm | 24/7 stated · Insurance claims | Not stated | Not verified | 86% | 71 |
| High Quality Restoration | Rochester, NY | Water damage, Mold, Fire & smoke, Sewage & biohazard, Storm | 24/7 stated · Insurance claims | Free estimate or inspection (stated) | Not verified | 84% | 66 |
| Rochester Restoration | Rochester, NY | Water damage, Mold, Fire & smoke, Sewage & biohazard, Storm | 24/7 stated · Insurance claims | Free estimate or inspection (stated) | State contractor / remediation license | 84% | 58 |
| Blue Bear Restoration, Inc. | Rochester, NY | Water damage, Mold, Fire & smoke, Sewage & biohazard, Storm | 24/7 stated · Insurance claims | Not stated | State contractor / remediation license | 71% | 56 |
| On The Spot Cleaners | Canandaigua, NY | Water damage, Mold, Sewage & biohazard | Insurance claims | Free estimate or inspection (stated) | State contractor / remediation license | 84% | 53 |
| A Cleaner Image | Webster, NY | Water damage, Mold, Fire & smoke, Sewage & biohazard | 24/7 stated · Insurance claims | Free estimate or inspection (stated) | State contractor / remediation license | 84% | 52 |
| Rochester Environmental & Construction Group | Rochester, NY | Water damage, Mold, Fire & smoke, Sewage & biohazard, Storm | 24/7 stated | Not stated | Not verified | 86% | 43 |
| Comprehensive Mold Management | Rochester, NY | Water damage, Mold | Not stated | Free estimate or inspection (stated) | Not verified | 86% | 21 |
| Carpet Spectrum | Marion, NY | Water damage | Not stated | Not stated | Not verified | 86% | 11 |
What the evidence shows
Mold-ready, insurance-quiet
Rochester companies lean toward the wet side of the business. Every site covers water damage, 8 of 9 cover mold and 7 of 9 take sewage cleanup. Fire and smoke drops to 6 of 9 and storm work to 5 of 9. Standards show up a lot: 7 of 9 name one such as IICRC S520, which is their own claim.
Insurance is the gap worth asking about. 6 of 9 say they work with claims, and 6 of 9 state 24/7 service. If you're filing on a homeowner's policy, ask whether the company talks to the adjuster or leaves it to you.
What pulled the scores down
Coverage is high and scores are middling, and the gap has a plain cause. 3 of 9 state a response time and 2 of 9 describe a warranty. We could check those items on every site, and on most sites they weren't there, so they scored zero. Free estimates are stated by 5 of 9. None of the 9 is a franchise.
Checking a company in Rochester
New York's mold rules come from Article 32 of the Labor Law. The Department of Labor's minimum work standards say the same person can't do both the assessment and the remediation on one property, and its FAQ says a remediation cost estimate shouldn't come before a mold assessment. A crew quoting removal on the first visit has skipped that step. Search any license on the Licensed Mold Contractors data at data.ny.gov, and see the New York page for the rest.
Rochester area in figures
Shares of the 9 companies listed, from accepted evidence only. A company with no evidence for an item counts as not stating it.
| Document water damage work | 100% (9 of 9) |
|---|---|
| Document mold work | 89% (8 of 9) |
| Document fire & smoke work | 67% (6 of 9) |
| Document sewage & biohazard work | 78% (7 of 9) |
| Document storm work | 56% (5 of 9) |
| State 24/7 emergency response | 67% (6 of 9) |
| State they work with insurance claims | 67% (6 of 9) |
| Offer a free estimate or inspection (stated) | 56% (5 of 9) |
| State a response time | 33% (3 of 9) |
| State a workmanship warranty | 22% (2 of 9) |
| Name an industry standard such as IICRC (self-reported) | 78% (7 of 9) |
| Hold a third-party-verified credential | 44% (4 of 9) |
| Belong to a franchise network | 0% (0 of 9) |
| Median evidence coverage | 84% |
| Median Evidence Score (scored companies) | 53 |
Frequently Asked Questions
Does a Rochester mold job need a licensed contractor?
For a mold project, yes. The Department of Labor defines one as assessment, remediation or abatement of an area greater than ten square feet. Contractors need the matching license to advertise or do that work.
Why do only some Rochester companies show a license match?
We log a match only for an active remediation contractor license held under the company's own business or d/b/a name in the same city. A license under another legal name won't match, and that's recorded as no matching active record, not as unlicensed.
What happens if a ranked company drops below the bar?
The page needs 8 companies at 70% coverage to stay ranked, and Rochester has exactly 8. Lose one and it turns into an unranked table. We don't lower the bar to keep a ranking.
Sources and further reading
Dates are when we checked. Report an error.
- DNS checkChecked Sep 26, 2026 to Sep 27, 2026
- Firm's own websiteChecked Sep 26, 2026 to Oct 10, 2026
- State licensing boardChecked Oct 14, 2026
- State business registryChecked Sep 26, 2026 to Sep 27, 2026
- Mold ProgramNew York State Department of Labor
- Mold Frequently Asked QuestionsNew York State Department of Labor
- Mold Contractor Licenses: Four Year WindowNew York State Department of Labor
- How the Evidence Score worksRestoration Index methodology
- Commercial disclosuresRestoration Index