Updated:
← Back to Top 9 Restoration Companies in the Vancouver Area, WA (2026)RescueHero Restoration
Evidence Score 64/100 at 75% evidence coverage 2 of 9 on the Vancouver area list How the score works
What we could verify
- Registered business?
- Not verified
- Third-party certification?
- Not verified
- 24/7 emergency response?
- Yes: "Metro · Restoration Since 2003 Your Water, Fire & Mold Restoration Heroes, On Call 24/7 Fast, full-service..."
- Works with insurance claims?
- Yes: "water damage spreads by the hour. We Handle Your Insurance We document the loss and bill your insurance..."
- Services documented?
- Water damage, Mold, Fire & smoke, Sewage & biohazard, Storm
3 of 5 answered from a dated source.
Documents 5 of 5 practice areas; states 24/7 emergency response; states it works with insurance claims.
Score breakdown
Evidence
| Claim | What the source shows | Source | Points |
|---|---|---|---|
| Business name | RescueHero Restoration | home page | |
| Website | https://callrescuehero.com/ | home page | |
| Office locality | Vancouver, WA | home page | |
| Phone | +13603004111 | home page | |
| Offers restoration services | Documented: ...Response Time Top 4% of WA Contractors 100% Insurance Handled What We Do Full-Service Damage Restoration From the first emergency call to the final coat of paint, RescueHero... | home page | |
| Water damage restoration / mitigation | Documented: ...step for homes and businesses, so you only deal with one trusted team. Most Common Water Damage Restoration Burst pipes, floods, leaks and storm intrusion. We extract water, dry... | home page | 7 pts (max 7) |
| Mold remediation | Documented: ...and structural cleanup to bring your home back from the ashes. Get fire & smoke help Mold Remediation Safe containment, removal & prevention. Get mold removal Reconstruction Full... | home page | 6 pts (max 6) |
| Fire and smoke damage restoration | Documented: ...with industrial equipment, and prevent mold before it starts. Get water damage help Fire & Smoke Damage Soot removal, smoke-odor neutralization and structural cleanup to bring your... | home page | 6 pts (max 6) |
| Sewage cleanup / biohazard | Documented: ...opening, may be covered. Gradual leaks and long-term seepage are typically excluded. Sewage backup usually requires a separate endorsement. See our water damage page . Fire & Smoke... | /insurance-claims | 4 pts (max 4) |
| Storm damage (board-up, tarping, wind/hail) | Documented: ...Fire Damage? Portland OR & Vancouver WA Restoration Starts Now On-site in 90 minutes to board up, clean soot, eliminate odor, and bill your insurance directly. Call (360) 300-4111... | /fire-damage-restoration | 4 pts (max 4) |
| 24/7 emergency response stated | Documented: ...Metro · Restoration Since 2003 Your Water, Fire & Mold Restoration Heroes, On Call 24/7 Fast, full-service water, fire & mold restoration for homes and businesses across the... | home page | 5 pts (max 5) |
| Works with insurance claims / direct billing | Documented: ...water damage spreads by the hour. We Handle Your Insurance We document the loss and bill your insurance company directly, so you can focus on your family. IICRC-Certified Crews... | home page | 4 pts (max 4) |
| Service area named | Wood Village Washington County, OR Silicon Forest | /service-areas | 4 pts (max 4) |
| Restoration process described | Documented: ...Portland-metro homes and businesses, ranked in the top 4% of Washington contractors. How It Works Three Steps to Your Home Restored A clear, calm process from your first call... | home page | 5 pts (max 5) |
| Response time stated | Documented: ...Fire Damage Restoration FAQs How fast can you respond to a fire? RescueHero crews are on-site within 90 minutes, 24 hours a day, 7 days a week, including holidays. We can board up... | /fire-damage-restoration | 4 pts (max 4) |
| Pricing / estimate approach stated | Free estimate or inspection (stated): "Free assessment" | /mold-remediation | 4 pts (max 4) |
| Industry standard named (IICRC S500/S520, self-reported) | Documented: ...the loss and bill your insurance company directly, so you can focus on your family. IICRC-Certified Crews Trained, certified technicians using industrial drying, thermal imaging... | home page | 4 pts (max 4) |
| Communication during the job described | Documented: ...and are used where re-entry timelines are tight. We coordinate temporary housing documentation for your insurance carrier. Where We Work Fire & Smoke Damage Restoration by City... | /fire-damage-restoration | 3 pts (max 3) |
| Working contact route verified | [email protected] (mail server found) | DNS check Third-party Sep 27, 2026 | 2 pts (max 2) |
| Privacy / data-handling page | Documented: Privacy Policy | /privacy | 2 pts (max 2) |
Checked and not found
- Not verified. Searched L&I Contractor License Data (data.wa.gov m8qx-ubtq) for 'RescueHero Restoration' in Vancouver on 2026-10-14: no matching active record (State licensing board): State contractor / remediation license (state board).
- Not documented. Checked 8 pages of the firm's own site on 2026-09-27 (Firm's own website): Named contact / team; Workmanship warranty stated.
Not verified (not checked yet; why it matters): IICRC firm record; EPA Lead-Safe record; registry entity; formation date.
Data limitations
21 of 23 items are RescueHero Restoration's own claims (self-reported). No ratings are shown: why.
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