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Otter Flood & Fire Restoration

Evidence Score 62/100 at 78% evidence coverage 5 of 29 on the Texas list How the score works

What we could verify

Registered business?
Registration found: Texas Comptroller, status Active franchise taxpayer
Third-party certification?
Not verified
24/7 emergency response?
Yes: "Water, Fire & Mold Damage Repair in Longview TX Technicians Available Now in Longview 24/7 Water & Fire..."
Works with insurance claims?
Yes: "immediately to Longview, Marshall, and surrounding areas. We Handle Your Insurance We work with all major..."
Services documented?
Water damage, Mold, Fire & smoke, Storm

4 of 5 answered from a dated source.

Documents 4 of 5 practice areas; states 24/7 emergency response; states it works with insurance claims; registered entity verified.

Score breakdown

Documented services + emergency readiness36 of 40 pts, 40 checked
Independently verifiable qualifications0 of 20 pts, 0 checked
Operational + process transparency13 of 25 pts, 25 checked
Verified identity + continuity13 of 15 pts, 13 checked

Evidence

Source: the named page of Otter Flood & Fire Restoration's website unless marked, read Sep 27, 2026.
ClaimWhat the source showsSourcePoints
Business name Otter Flood & Fire Restoration home page
Website https://otterffr.com/ home page
Office locality Longview, TX home page
Phone +18333566301 home page
Offers restoration services Documented: ...& Mold Damage Repair in Longview TX Technicians Available Now in Longview 24/7 Water & Fire Damage Restoration - Longview, TX Our certified local team serving Longview, Tyler, and... home page
Water damage restoration / mitigation Documented: ...Our Restoration Services Restoring East Texas Homes & Peace of Mind Whether it's water damage from a burst pipe or fire cleanup, we treat your East Texas property with urgency and... home page 7 pts (max 7)
Mold remediation Documented: ...We help salvage your belongings after fire damage in Longview and Tyler, TX Learn more Mold Remediation Safe containment and removal of mold colonies. We identify the moisture... home page 6 pts (max 6)
Fire and smoke damage restoration Documented: Otter Flood & Fire Restoration | Water, Fire & Mold Damage Repair in Longview TX Technicians Available Now in Longview... home page 6 pts (max 6)
Storm damage (board-up, tarping, wind/hail) Documented: ...thermal fogging, ensuring your home smells fresh and feels safe again. Our Process 1. Board-Up & Tarping Securing your home from weather and intruders immediately. 3. Odor... /services-fire-and-smoke-damage-cleanup 4 pts (max 4)
24/7 emergency response stated Documented: ...Water, Fire & Mold Damage Repair in Longview TX Technicians Available Now in Longview 24/7 Water & Fire Damage Restoration - Longview, TX Our certified local team serving... home page 5 pts (max 5)
Works with insurance claims / direct billing Documented: ...immediately to Longview, Marshall, and surrounding areas. We Handle Your Insurance We work with all major insurance carriers to document damage and streamline your claim process.... home page 4 pts (max 4)
Service area named Longview, Tyler, East Texas home page 4 pts (max 4)
Restoration process described Documented: ...by fire, we handle the entire project so you only have to deal with one company. Our Process 1. Insurance Coordination We submit detailed construction estimates directly to your... /services-construction-and-rebuild 5 pts (max 5)
Pricing / estimate approach stated Free estimate or inspection (stated): "free estimate" home page 4 pts (max 4)
Industry standard named (IICRC S500/S520, self-reported) Documented: ...At Otter Restoration, we provide rapid 24/7 water extraction and drying services. Our IICRC certified technicians use advanced thermal imaging and industrial dehumidifiers to... /services-water-damage-restoration 4 pts (max 4)
Entity found in the state business registry Business registration found: OTTER FLOOD AND FIRE RESTORATION LLC · SOS file 0805618794 · Texas Comptroller · Active franchise taxpayer State business registry
Third-party
Sep 27, 2026
6 pts (max 6)
Years operating (registry formation date) Formed 2024-07-10 (SOS charter date as recorded by the Texas Comptroller) State business registry
Third-party
Sep 27, 2026
5 pts (max 5)
Privacy / data-handling page Documented: Privacy Policy /privacy 2 pts (max 2)

Checked and not found

  • Not documented. Checked 8 pages of the firm's own site on 2026-09-27 (Firm's own website): Sewage cleanup / biohazard; Response time stated; Named contact / team; Workmanship warranty stated; Communication during the job described.

Not verified (not checked yet; why it matters): IICRC firm record; EPA Lead-Safe record; state license; mail check.

  • Entity found in the state business registry: Business registration found: Texas Comptroller of Public Accounts, active franchise taxpayer data (data.texas.gov 9cir-efmm) lists OTTER FLOOD AND FIRE RESTORATION LLC (SOS file 0805618794), status Active franchise taxpayer, checked 2026-09-27. It confirms a registered entity, not a contractor or remediation license.
  • Years operating (registry formation date): The registry records 2024-07-10 as the SOS charter date as recorded by the Texas Comptroller.

Data limitations

21 of 23 items are Otter Flood & Fire Restoration's own claims (self-reported). No ratings are shown: why.

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