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Complete Fire & Water Restoration

Evidence Score 59/100 at 80% evidence coverage 8 of 28 on the Texas list How the score works

What we could verify

Registered business?
Registration found: Texas Comptroller, status Active franchise taxpayer
Third-party certification?
Not verified
24/7 emergency response?
Yes: "Services in El Paso, TX Got Water Damage? Don’t Wait! Start Drying Now - Call Our 24/7 Emergency Hotline Call..."
Works with insurance claims?
Yes: "Specialists IICRC-certified technicians using approved industry standards. Professional Insurance Claim..."
Services documented?
Water damage, Fire & smoke, Sewage & biohazard, Storm

4 of 5 answered from a dated source.

Documents 4 of 5 practice areas; states 24/7 emergency response; states it works with insurance claims; registered entity verified.

Score breakdown

Documented services + emergency readiness30 of 40 pts, 40 checked
Independently verifiable qualifications0 of 20 pts, 0 checked
Operational + process transparency16 of 25 pts, 25 checked
Verified identity + continuity13 of 15 pts, 15 checked

Evidence

Source: the named page of Complete Fire & Water Restoration's website unless marked, read Sep 26, 2026.
ClaimWhat the source showsSourcePoints
Business name Complete Fire & Water Restoration home page
Oct 8, 2026
Website https://complete24hour.com/ home page
Office locality El Paso, TX home page
Phone +19152232217 home page
Offers restoration services Documented: Trusted Storm Damage Restoration Services in El Paso, TX Got Water Damage? Don’t Wait! Start Drying Now - Call Our 24/7... home page
Water damage restoration / mitigation Documented: Trusted Storm Damage Restoration Services in El Paso, TX Got Water Damage? Don’t Wait! Start Drying Now - Call Our 24/7 Emergency Hotline Call Now ! Storm Damage... home page 7 pts (max 7)
Fire and smoke damage restoration Documented: ...quickly, but our 24/7 team responds fast with expert extraction, drying, and Read More Fire & Smoke Damage Restoration After a fire, we remove soot, smoke, and odors, repair... home page 6 pts (max 6)
Sewage cleanup / biohazard Documented: ...face severe storms, and our team quickly manages wind damage, Read More Biohazard & Trauma Cleanup We provide safe, discreet biohazard cleanup for crime scenes, trauma sites... home page 4 pts (max 4)
Storm damage (board-up, tarping, wind/hail) Documented: Trusted Storm Damage Restoration Services in El Paso, TX Got Water Damage? Don’t Wait! Start Drying Now -... home page 4 pts (max 4)
24/7 emergency response stated Documented: ...Services in El Paso, TX Got Water Damage? Don’t Wait! Start Drying Now - Call Our 24/7 Emergency Hotline Call Now ! Storm Damage Restoration El Paso and Horizon often face... home page 5 pts (max 5)
Works with insurance claims / direct billing Documented: ...Specialists IICRC-certified technicians using approved industry standards. Professional Insurance Claim Support We handle documentation, photos, estimates & approvals. Advanced... home page 4 pts (max 4)
Restoration process described Documented: ...your property quickly and safely. We use industry-leading technology , advanced drying equipment, and certified restoration processes to deliver results you can trust. Whether it’s... home page 5 pts (max 5)
Response time stated Documented: ...Restoration Company in El Paso 24/7 Emergency Services Always ready - day or night. 45-Minute Arrival Time Fast response to stop damage before it spreads. Residential & Commercial... home page 4 pts (max 4)
Industry standard named (IICRC S500/S520, self-reported) Documented: ...apartments, offices, warehouses - we handle all. Certified Restoration Specialists IICRC-certified technicians using approved industry standards. Professional Insurance Claim... home page 4 pts (max 4)
Communication during the job described Documented: ...and our customer service is unmatched. We work closely with insurance companies, keep you updated, and provide clear documentation. With years of experience and hundreds of... /fire-smoke-damage 3 pts (max 3)
Entity found in the state business registry Business registration found: COMPLETE FIRE & WATER RESTORATION LLC · SOS file 0803920445 · Texas Comptroller · Active franchise taxpayer State business registry
Third-party
Sep 26, 2026
6 pts (max 6)
Operating 1+ year (registry formation date) Formed 2021-02-01 (SOS charter date as recorded by the Texas Comptroller) State business registry
Third-party
Sep 26, 2026
5 pts (max 5)
Working contact route verified [email protected] (mail server found) DNS check
Third-party
Sep 26, 2026
2 pts (max 2)

Checked and not found

  • Not documented. Checked 6 pages of the firm's own site on 2026-09-26 (Firm's own website): Mold remediation; Service area named; Pricing / estimate approach stated; Named contact / team; Workmanship warranty stated; Privacy / data-handling page.

Not verified (not checked yet; why it matters): IICRC firm record; EPA Lead-Safe record; state license.

  • Entity found in the state business registry: Business registration found: Texas Comptroller of Public Accounts, active franchise taxpayer data (data.texas.gov 9cir-efmm) lists COMPLETE FIRE & WATER RESTORATION LLC (SOS file 0803920445), status Active franchise taxpayer, checked 2026-09-26. It confirms a registered entity, not a contractor or remediation license.
  • Operating 1+ year (registry formation date): The registry records 2021-02-01 as the SOS charter date as recorded by the Texas Comptroller.

Data limitations

21 of 24 items are Complete Fire & Water Restoration's own claims (self-reported). No ratings are shown: why.

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