Updated:
← Back to Restoration Companies in Tennessee Compared (2026)Rocky Top Restoration
What we could verify
- Registered business?
- Not verified
- Third-party certification?
- Not verified
- 24/7 emergency response?
- Yes: "That's why homeowners and businesses trust Rocky Top Restoration for their needs: 24/7 Emergency Response..."
- Works with insurance claims?
- Yes: "quality, ensuring that we return your home or business to its "like new" condition. Insurance Claim..."
- Services documented?
- Water damage, Mold, Fire & smoke, Sewage & biohazard, Storm
3 of 5 answered from a dated source.
Score breakdown
Evidence
| Claim | What the source shows | Source | Points |
|---|---|---|---|
| Business name | Rocky Top Restoration | home page | |
| Website | https://rockytoprestoration.com/ | home page | |
| Office locality | Knoxville, TN | home page | |
| Phone | +18654407449 | home page | |
| Offers restoration services | Documented: ...Restoration From Emergency Damage to Expertly Restored Homes: Knoxville Professional Restoration Services at Your Service In the event of an emergency, getting your home or... | home page | |
| Water damage restoration / mitigation | Documented: ...Damage Dealing with a fire is a headache, but recovering doesn’t have to be. Learn More Water Damage Water can wreak havoc on buildings and belongings if not handled properly by... | home page | 7 pts (max 7) |
| Mold remediation | Documented: ...if not handled properly by certified professionals in a timely manner. Learn More Mold Remediation Let us help you remove mold from your home. Learn More Storm Damage Storm damage... | home page | 6 pts (max 6) |
| Fire and smoke damage restoration | Documented: ...your property. Our services Your Needs Are Urgent! That's Why We Have Your Back 24/7. Fire & Smoke Damage Dealing with a fire is a headache, but recovering doesn’t have to be.... | home page | 6 pts (max 6) |
| Sewage cleanup / biohazard | Documented: ...strict protocols to minimize the risk of asbestos exposure during the removal process. Biohazard Cleanup: Biohazardous materials, such as blood, bodily fluids, and other... | /service/hazardous-material-remediation | 4 pts (max 4) |
| Storm damage (board-up, tarping, wind/hail) | Documented: ...Learn More Mold Remediation Let us help you remove mold from your home. Learn More Storm Damage Storm damage to your home is extremely stressful. Let us make the cleanup... | home page | 4 pts (max 4) |
| 24/7 emergency response stated | Documented: ...That's why homeowners and businesses trust Rocky Top Restoration for their needs: 24/7 Emergency Response Emergencies don't wait for convenient times to happen, and neither... | home page | 5 pts (max 5) |
| Works with insurance claims / direct billing | Documented: ...quality, ensuring that we return your home or business to its "like new" condition. Insurance Claim Assistance Dealing with your insurance carrier is an extremely daunting... | home page | 4 pts (max 4) |
| Restoration process described | Documented: ...Learn More Need Immediate Help? We Are Available 24/7! (865) 440-7449 Get a quote How Our Process Works? To properly restore a structure from all types of damage, it is essential... | home page | 5 pts (max 5) |
| Industry standard named (IICRC S500/S520, self-reported) | Documented: ...can safely handle and remove hazardous materials following applicable laws and IICRC Standards. What’s Included Initial inspection to determine necessary steps Schedule... | /service/hazardous-material-remediation | 4 pts (max 4) |
| Communication during the job described | Documented: ...how it feels to have your life turned upside down by a home disaster. Randy Patterson Project Manager How long working for RTR? 13 months How long in construction/restoration? 13... | /our-team | 3 pts (max 3) |
| Working contact route verified | [email protected] (mail server found) | DNS check Third-party Sep 27, 2026 | 2 pts (max 2) |
| Privacy / data-handling page | Documented: Privacy Policy | /privacy-policy | 2 pts (max 2) |
Checked and not found
- Not documented. Checked 8 pages of the firm's own site on 2026-09-27 (Firm's own website): Service area named; Response time stated; Pricing / estimate approach stated; Named contact / team; Workmanship warranty stated.
Not verified (not checked yet; why it matters): IICRC firm record; EPA Lead-Safe record; state license; registry entity; formation date.
Data limitations
21 of 22 items are Rocky Top Restoration's own claims (self-reported). No ratings are shown: why.
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