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← Back to Restoration Companies in North Carolina Compared (2026)PHC Restoration
What we could verify
- Registered business?
- Not verified
- Third-party certification?
- Not verified
- 24/7 emergency response?
- Yes: "it from returning. Learn More Have you experienced sudden damage? We’re available 24/7 to respond when damage..."
- Works with insurance claims?
- Yes: "the soot damage from our gas logs promptly. He came a second time to meet with our insurance adjuster. He..."
- Services documented?
- Water damage, Mold, Fire & smoke, Sewage & biohazard, Storm
3 of 5 answered from a dated source.
Score breakdown
Evidence
| Claim | What the source shows | Source | Points |
|---|---|---|---|
| Business name | PHC Restoration | home page Oct 18, 2026 | |
| Website | https://phcrestoration.com/ | home page | |
| Office locality | Lillington, NC | home page | |
| Phone | +19108142502 | home page | |
| Offers restoration services | Documented: ...the space to the quality you expect. PHC Restoration is equipped to handle every step. Water Damage Unexpected water in your property. We extract, dry, and restore-protecting... | home page | |
| Water damage restoration / mitigation | Documented: ...the space to the quality you expect. PHC Restoration is equipped to handle every step. Water Damage Unexpected water in your property. We extract, dry, and restore-protecting... | home page | 7 pts (max 7) |
| Mold remediation | Documented: ...your property and restore it properly to prevent further issues. Learn More Commercial Mold Removal Concerned about mold? We identify the source, remove contamination, and help... | home page | 6 pts (max 6) |
| Fire and smoke damage restoration | Documented: ...dry, and restore-protecting materials, structure, and indoor air quality. Learn More Fire Damage Fire damage is overwhelming. We clean, repair, and rebuild with attention to... | home page | 6 pts (max 6) |
| Sewage cleanup / biohazard | Documented: ...water extraction and drying will prevent lingering moisture and mold problems. Sewage Backups and Overflows Sewage backups pose a serious health risk due to harmful bacteria and... | /restoration-services/water-damage-repair-servic | 4 pts (max 4) |
| Storm damage (board-up, tarping, wind/hail) | Documented: PHC Restoration | Water, Fire & Storm Damage Experts in NC Unexpected property damage? We’re ready to help. Property damage is... | home page | 4 pts (max 4) |
| 24/7 emergency response stated | Documented: ...it from returning. Learn More Have you experienced sudden damage? We’re available 24/7 to respond when damage can’t wait. Call Now Featured Project See how PHC restored this... | home page | 5 pts (max 5) |
| Works with insurance claims / direct billing | Documented: ...the soot damage from our gas logs promptly. He came a second time to meet with our insurance adjuster. He sent a great team of Jeff, Ryan, Becca, Tina and Valerie. They all worked... | /restoration-services/fire-damage-restoration | 4 pts (max 4) |
| Service area named | Harnett County, Wake County, Moore County | /restoration-services/storm-damage-repair | 4 pts (max 4) |
| Restoration process described | Documented: ...during weekend hours. They were at my house within an hour and immediately started the drying process. Jeremy and his team of tech's (Thomas, Doyle, Austin, Carlton) did an... | home page | 5 pts (max 5) |
| Response time stated | Documented: ...our office being flooded with at least a couple of inches of water. PHC Restoration was on site within an hour of calling Josh with this emergency. The entire staff was... | /restoration-services/flood-damage | 4 pts (max 4) |
| Industry standard named (IICRC S500/S520, self-reported) | Documented: ...License # 49762 Institute of Inspection Cleaning and Restoration Certification (IICRC) Certified Technicians in the following areas: - Master Water Restorer - Master Textile... | /about-phc-restoration/certifications | 4 pts (max 4) |
| Named contact / team | Areas Property, Owner | home page | 3 pts (max 3) |
| Communication during the job described | Documented: ...questions and concerns and was incredibly helpful throughout the process. Jeremy, our project manager, kept everything organized and made sure we always knew what to expect.... | home page | 3 pts (max 3) |
| Working contact route verified | [email protected] (mail server found) | DNS check Third-party Sep 27, 2026 | 2 pts (max 2) |
| Privacy / data-handling page | Documented: Privacy Policy | /privacy-policy | 2 pts (max 2) |
Checked and not found
- Not documented. Checked 8 pages of the firm's own site on 2026-09-27 (Firm's own website): Pricing / estimate approach stated; Workmanship warranty stated.
Not verified (not checked yet; why it matters): IICRC firm record; EPA Lead-Safe record; state license; registry entity; formation date.
Data limitations
21 of 22 items are PHC Restoration's own claims (self-reported). No ratings are shown: why.
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