Updated:
← Back to Restoration Companies in North Carolina Compared (2026)Secure Restoration
What we could verify
- Registered business?
- Not verified
- Third-party certification?
- Not verified
- 24/7 emergency response?
- Yes: "in WNC | Secure Restoration Water, Fire & Mold Restoration in Western North Carolina | 24/7 Emergency When..."
- Works with insurance claims?
- Yes: "This includes the initial water removal, cleanup of the affected areas, and working with your insurance..."
- Services documented?
- Water damage, Mold, Fire & smoke, Sewage & biohazard, Storm
3 of 5 answered from a dated source.
Score breakdown
Evidence
| Claim | What the source shows | Source | Points |
|---|---|---|---|
| Business name | Secure Restoration | home page | |
| Website | https://securerestoration.com/ | home page | |
| Office locality | Arden, NC | home page | |
| Phone | +18286723024 | home page | |
| Offers restoration services | Documented: ...[...]... | home page | |
| Water damage restoration / mitigation | Documented: ...Greenville, SC Waynesville, NC Latest Posts & Articles Dealing With Mold Problems From Water Damage How You Can Prevent Mold Growth In Your Attic The Main Services We Provide... | home page | 7 pts (max 7) |
| Mold remediation | Documented: ...possible to restore your living spaces as quickly and cost-effectively as possible. Mold Testing and Remediation Find out for sure if mold is an issue within your inside spaces by... | home page | 6 pts (max 6) |
| Fire and smoke damage restoration | Documented: ...water removal, cleanup of the affected areas, and working with your insurance provider. Fire Damage Restoration When fire damages all or part of your home, rest assured we’ll do... | home page | 6 pts (max 6) |
| Sewage cleanup / biohazard | Documented: ...also specialize in mold remediation to prevent dangerous mold spores from spreading. Biohazard Cleanup Safely deal with biohazardous materials by giving our experienced team a... | home page | 4 pts (max 4) |
| Storm damage (board-up, tarping, wind/hail) | Documented: ...covered if it results directly from a covered water damage event - like a burst pipe, storm damage, or appliance failure. Most policies include a mold sub-limit ($5,000-$10,000).... | /service-areas/asheville-nc/mold-damage-restorat | 4 pts (max 4) |
| 24/7 emergency response stated | Documented: ...in WNC | Secure Restoration Water, Fire & Mold Restoration in Western North Carolina | 24/7 Emergency When something affecting your home or business results in costly or... | home page | 5 pts (max 5) |
| Works with insurance claims / direct billing | Documented: ...This includes the initial water removal, cleanup of the affected areas, and working with your insurance provider. Fire Damage Restoration When fire damages all or part of your... | home page | 4 pts (max 4) |
| Service area named | Asheville, NC Hendersonville, NC Brevard, NC Black Mountain, NC Burnsville, NC Candler, NC Canton, NC Marion, NC Tryon, NC Sylva, NC Greenville, SC Waynesville, NC Latest Posts | home page | 4 pts (max 4) |
| Restoration process described | Documented: ...visible discoloration is in fact mold versus mildew, staining, or other materials. Moisture Mapping Before any remediation work begins, Secure Restoration technicians use thermal... | /service-areas/asheville-nc/mold-damage-restorat | 5 pts (max 5) |
| Response time stated | Documented: ...pre-loss condition. Available 24 hours a day · 7 days a week Need Help Right Now? We respond within 60 minutes across the greater Asheville area. Request Free Assessment → The... | /service-areas/asheville-nc/water-damage-restora | 4 pts (max 4) |
| Pricing / estimate approach stated | Free estimate or inspection (stated): "free inspection" | /service-areas/asheville-nc/mold-damage-restorat | 4 pts (max 4) |
| Industry standard named (IICRC S500/S520, self-reported) | Documented: ...company. Since 2012, we've been there when it counts most for our valued customers. IICRC-certified, we are a team of highly experienced restoration and repair experts you can... | home page | 4 pts (max 4) |
| Working contact route verified | [email protected] (mail server found) | DNS check Third-party Sep 27, 2026 | 2 pts (max 2) |
| Privacy / data-handling page | Documented: Privacy Policy | /terms-conditions/privacy-policy | 2 pts (max 2) |
Checked and not found
- Not documented. Checked 8 pages of the firm's own site on 2026-09-27 (Firm's own website): Named contact / team; Workmanship warranty stated; Communication during the job described.
Not verified (not checked yet; why it matters): IICRC firm record; EPA Lead-Safe record; state license; registry entity; formation date.
Data limitations
21 of 22 items are Secure Restoration's own claims (self-reported). No ratings are shown: why.
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