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← Back to Restoration Companies in the Boston Area, MA Compared (2026)Total Restoration
What we could verify
- Registered business?
- Not verified
- Third-party certification?
- Not verified
- 24/7 emergency response?
- Yes: "Contact Total Restoration - 24/7 Emergency Response Contact Total Restoration - 24/7 Emergency Response Our..."
- Works with insurance claims?
- Yes: "Total Restoration work with my insurance? Yes. Our team coordinates directly with most insurance carriers to..."
- Services documented?
- Water damage, Mold, Fire & smoke, Storm
3 of 5 answered from a dated source.
Score breakdown
Evidence
| Claim | What the source shows | Source | Points |
|---|---|---|---|
| Business name | Total Restoration | /water-damage | |
| Website | https://totalrestorationpros.com/water-damage/ | /water-damage | |
| Office locality | Woburn, MA | /water-damage | |
| Phone | +14017677262 | /water-damage | |
| Offers restoration services | Documented: Water Damage Restoration & Cleanup Services | Greater Boston & North Shore MA | Total Restoration... | /water-damage | |
| Water damage restoration / mitigation | Documented: Water Damage Restoration & Cleanup Services | Greater Boston & North Shore MA | Total Restoration Water Damage... | /water-damage | 7 pts (max 7) |
| Mold remediation | Documented: Mold Remediation & Removal Services | Total Restoration (MA & RI) Professional Mold Remediation and... | /mold-remediation | 6 pts (max 6) |
| Fire and smoke damage restoration | Documented: Fire Damage Restoration & Smoke Cleanup Services | Total Restoration (MA & RI) Fire Damage... | /fire-damage-restoration | 6 pts (max 6) |
| Storm damage (board-up, tarping, wind/hail) | Documented: ...everything from burst pipes and appliance leaks to basement floods, roof leaks, and storm damage for residential and commercial properties. Contact Total Restoration for Water... | /water-damage | 4 pts (max 4) |
| 24/7 emergency response stated | Documented: Contact Total Restoration - 24/7 Emergency Response Contact Total Restoration - 24/7 Emergency Response Our independent... | /contact | 5 pts (max 5) |
| Works with insurance claims / direct billing | Documented: ...Total Restoration work with my insurance? Yes. Our team coordinates directly with most insurance carriers to simplify the claims process and provide complete documentation. How... | /water-damage | 4 pts (max 4) |
| Service area named | Massachusetts, Rhode Island | /water-damage | 4 pts (max 4) |
| Restoration process described | Documented: ...On-site arrival: Our team responds quickly and sets realistic arrival expectations. Moisture detection: We map all affected areas to identify visible and hidden water. Water... | /water-damage | 5 pts (max 5) |
| Industry standard named (IICRC S500/S520, self-reported) | Documented: ...with a personal approach built on 40 years of trusted service through ECS. Our IICRC-certified technicians coordinate directly with insurers, use industry-leading drying... | /water-damage | 4 pts (max 4) |
| Communication during the job described | Documented: ...Restoration is about more than property-it’s about people. Our team of technicians, project managers, and support specialists shares one mission: to restore your home or business... | /about | 3 pts (max 3) |
| Working contact route verified | [email protected] (mail server found) | DNS check Third-party Sep 27, 2026 | 2 pts (max 2) |
| Privacy / data-handling page | Documented: PRIVACY POLICY | /privacy-policy | 2 pts (max 2) |
Checked and not found
- Not documented. Checked 8 pages of the firm's own site on 2026-09-27 (Firm's own website): Sewage cleanup / biohazard; Response time stated; Pricing / estimate approach stated; Named contact / team; Workmanship warranty stated.
Not verified (not checked yet; why it matters): IICRC firm record; EPA Lead-Safe record; state license; registry entity; formation date.
Data limitations
21 of 22 items are Total Restoration's own claims (self-reported). No ratings are shown: why.
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