Restoration Companies in the Boston Area, MA Compared (2026)
Key Takeaways
- All 11 document water damage. Sewage and biohazard cleanup is the rare one, on 3 of 11.
- Not one Boston-area site describes a warranty, and 2 of 11 say how fast a crew arrives.
- Massachusetts requires residential contractors to register as Home Improvement Contractors, and jobs over $1,000 need a written contract.
Sources cited in this article: DNS check, Firm's own website, and our published methodology.
53 companies reviewed, 11 met the listing bar, 0 scored (evidence coverage of 70% or more). Fewer than 8 companies reached the scoring bar, so this is an unranked comparison. The bar is not lowered to make a ranking.
Places covered: companies with an office in Abington, Acton, Amesbury Town, Andover, Arlington, Ashby, Ashland, Auburndale, Avon, Ayer, Bedford, Bellingham, Belmont, Beverly, Billerica, Boston, Boxborough, Boxford, Braintree, Braintree Town, Bridgewater Town, Brockton, Brookline, Burlington, Cambridge, Canton, Carlisle, Carver, Cedar Crest, Chelmsford, Chelsea, Cochituate, Cohasset, Concord, Danvers, Dedham, Devens, Dover, Dracut, Dunstable, Duxbury, East Boston, East Bridgewater, East Pepperell, Essex, Everett, Foxborough, Framingham, Franklin Town, Georgetown, Gloucester, Green Harbor, Groton, Groveland, Halifax, Hamilton, Hanover, Hanscom AFB, Hanson, Haverhill, Hingham, Holbrook, Holliston, Hopkinton, Hudson, Hull, Ipswich, Kingston, Lakeville, Lawrence, Lexington, Lincoln, Littleton, Littleton Common, Lowell, Lynn, Lynnfield, Malden, Manchester-by-the-Sea, Marblehead, Marion, Marion Center, Marlborough, Marshfield, Marshfield Hills, Mattapoisett, Mattapoisett Center, Maynard, Medfield, Medford, Medway, Melrose, Merrimac, Methuen, Methuen Town, Middleborough, Middleborough Center, Middleton, Millis, Millis-Clicquot, Milton, Nahant, Natick, Needham, Needham Heights, Newbury, Newburyport, Newton, Newton Centre, Norfolk, North Andover, North Lakeville, North Pembroke, North Plymouth, North Quincy, North Reading, North Scituate, Norwell, Norwood, Ocean Bluff-Brant Rock, Onset, Peabody, Pembroke, Pepperell, Pinehurst, Plainville, Plymouth, Plympton, Quincy, Randolph Town, Reading, Revere, Rochester, Rockland, Rockport, Rowley, Salem, Salisbury, Saugus, Scituate, Sharon, Sherborn, Shirley, Somerville, South Duxbury, Stoneham, Stoughton, Stow, Sudbury, Swampscott, Tewksbury, The Pinehills, Topsfield, Townsend, Tyngsborough, Wakefield, Walpole, Waltham, Wareham, Wareham Center, Watertown Town, Wayland, Wellesley, Wenham, West Bridgewater, West Concord, West Newbury, West Wareham, Westford, Weston, Westwood, Weweantic, Weymouth, Weymouth Town, White Island Shores, Whitman, Wilmington, Winchester, Winthrop, Winthrop Town, Woburn, Wrentham (Boston-Cambridge-Newton, MA-NH Metropolitan Statistical Area (OMB July 2023), MA part). A company elsewhere in Massachusetts appears on the state page.
How this list is built: Methodology · Disclosures · About · Report a correction
Every company on this page has an office in the Boston area and cleared our listing bar before any scoring. The table sorts them alphabetically, with an Evidence Score and a coverage figure for each. Coverage tells you how much of the score we were able to check. For these 11 the median is 69%, so the scores line up fairly and the one-line reasons do the rest.
Comparison (unranked, alphabetical)
| Company | Where | Services documented | 24/7 · Insurance | Estimates | Credentials verified | Coverage | Evidence Score |
|---|---|---|---|---|---|---|---|
| Air Duct Services & Restoration | Braintree, MA | Water damage, Mold, Fire & smoke, Storm | 24/7 stated | Free estimate or inspection (stated) | Not verified | 69% | Not scored |
| Alpha Water Damage | Milton, MA | Water damage | Not stated | Not stated | Not verified | 17% | Not scored |
| Clean Team | Peabody, MA | Water damage, Mold, Storm | Not stated | Free estimate or inspection (stated) | Not verified | 69% | Not scored |
| Fire & Water | Boston, MA | Water damage, Mold, Fire & smoke, Sewage & biohazard, Storm | 24/7 stated · Insurance claims | Not stated | Not verified | 69% | Not scored |
| J. Brian Day Emergency Service | Bellingham, MA | Water damage, Mold, Fire & smoke, Sewage & biohazard | 24/7 stated · Insurance claims | Not stated | Not verified | 69% | Not scored |
| Kincaid Water Damage Restoration | Chelmsford, MA | Water damage, Mold, Storm | 24/7 stated · Insurance claims | Free estimate or inspection (stated) | Not verified | 65% | Not scored |
| New England Emergency Services | Malden, MA | Water damage, Fire & smoke, Storm | 24/7 stated · Insurance claims | Not stated | Not verified | 31% | Not scored |
| Quantum Restoration | Needham, MA | Water damage, Mold, Fire & smoke, Storm | 24/7 stated · Insurance claims | Free estimate or inspection (stated) | Not verified | 69% | Not scored |
| Stephco Cleaning & Restoration | Holbrook, MA | Water damage, Mold, Fire & smoke | Not stated | Free estimate or inspection (stated) | Not verified | 61% | Not scored |
| Total Restoration | Woburn, MA | Water damage, Mold, Fire & smoke, Storm | 24/7 stated · Insurance claims | Not stated | Not verified | 69% | Not scored |
| Valor Restoration Services | Newton, MA | Water damage, Mold, Sewage & biohazard, Storm | 24/7 stated · Insurance claims | Not stated | Not verified | 69% | Not scored |
What the evidence shows
What Boston companies say they do
Water is universal on this list. Mold follows at 9 of 11, then storm work at 8 of 11 and fire and smoke at 7 of 11. Sewage cleanup is where the field thins to 3 of 11, so a flooded basement with a sewer smell calls for a quick question on the phone.
Standards come up often. 8 of 11 name one, such as IICRC S500 for water or S520 for mold. It's a claim the company makes about itself, and we score it that way. Free estimates are stated by 5 of 11.
The promises nobody puts in writing
Zero warranties across 11 sites. The response time line is almost as bare, stated by 2 of 11. 8 of 11 say they run around the clock and 7 of 11 mention insurance claim help, so the gap sits after the first call rather than before it. Get the guarantee, if there is one, into the written contract.
Checking a company in Boston
Massachusetts law says no contractor or subcontractor may offer residential contracting work unless registered as a Home Improvement Contractor with the Office of Consumer Affairs and Business Regulation. Ask for the registration number and search it on the Contractor Hub. For a house built before 1978, lead-safe renovation certification runs through the state's own program, which the EPA has authorized. More on the Massachusetts page.
Boston area in figures
Shares of the 11 companies listed, from accepted evidence only. A company with no evidence for an item counts as not stating it.
| Document water damage work | 100% (11 of 11) |
|---|---|
| Document mold work | 82% (9 of 11) |
| Document fire & smoke work | 64% (7 of 11) |
| Document sewage & biohazard work | 27% (3 of 11) |
| Document storm work | 73% (8 of 11) |
| State 24/7 emergency response | 73% (8 of 11) |
| State they work with insurance claims | 64% (7 of 11) |
| Offer a free estimate or inspection (stated) | 45% (5 of 11) |
| State a response time | 18% (2 of 11) |
| State a workmanship warranty | 0% (0 of 11) |
| Name an industry standard such as IICRC (self-reported) | 73% (8 of 11) |
| Hold a third-party-verified credential | 0% (0 of 11) |
| Belong to a franchise network | 0% (0 of 11) |
| Median evidence coverage | 69% |
Frequently Asked Questions
How much can a Massachusetts contractor ask for up front?
State law caps the deposit at one-third of the total price, or the actual cost of special-order or custom materials if that's higher. The same section says residential contracting work over $1,000 needs a written contract.
Where do I look up a Home Improvement Contractor registration?
The state moved its registration lookup to the MA Contractor Hub at contractorhub.mass.gov. We haven't logged any Massachusetts registration checks, so each profile shows that item as Not verified.
Can I back out of a contract I signed at my kitchen table?
Often, yes. Massachusetts lets you cancel a household services contract over $25 signed away from the seller's place of business, as long as you give notice by midnight of the third business day after signing.
Sources and further reading
Dates are when we checked. Report an error.
- DNS checkChecked Sep 26, 2026 to Sep 27, 2026
- Firm's own websiteChecked Sep 26, 2026 to Oct 12, 2026
- M.G.L. c. 142A, §9 (Home Improvement Contractor registration)Massachusetts General Court
- M.G.L. c. 142A, §2 (contracts and deposits)Massachusetts General Court
- Home Improvement Contractor Registration LookupMassachusetts Office of Consumer Affairs and Business Regulation
- M.G.L. c. 93, §48 (three-day cancellation)Massachusetts General Court
- How the Evidence Score worksRestoration Index methodology
- Commercial disclosuresRestoration Index