Firstcall Restoration

Cedar Rapids, IA
·137 words·1 min read
Water DamageMold RemediationFire & SmokeStorm DamageSewage & Biohazard
81/100
MetaScore
4.7 ★
Google (42)
A+
BBB Rating
37
Years Operating

Key Takeaways

  • Firstcall Restoration scores 81/100 on the Restoration Index MetaScore, synthesized from BBB, Google, IICRC, EPA, Yelp, Angi, and HomeAdvisor data captured for this firm.
  • Google Business Profile shows a 4.7-star average across 42 reviews, a low review volume for this market.
  • BBB rates Firstcall Restoration A+ and the firm is BBB-accredited with 4 complaints on file in the last 3 years.
  • Firstcall Restoration is IICRC certified.
  • Founded in 1989, the firm has been operating for 37 years.

About this firm

Firstcall Restoration operates a Cedar Rapids location that provides restoration services for water, fire, mold, and storm damage throughout the I‑380 corridor.[6] The company indicates it offers both residential and commercial property damage restoration from its office at 1220 Capital Drive SW in Cedar Rapids.[6] Its services include emergency response for events such as flooding, structural fires, and storm impact.[6]

MetaScore Breakdown

The MetaScore is a weighted average of 4 normalized component scores. Each component is a 0–100 score against a single public source. Components for which no public data was captured are skipped and the remaining weights are redistributed proportionally.

Google Business Profile
4.7 average across 42 reviews.
25% weight
70/100
Better Business Bureau
A+ rating, accredited, 4 complaints in last 3 years.
20% weight
92/100
IICRC Certified Member Directory
IICRC certified.
12% weight
70/100
EPA Lead-Safe Certified Firms
No EPA Lead-Safe registry data captured.
8% weight
—
Years in Business
37 years in business (founded 1989).
10% weight
100/100
Yelp
No Yelp business page data captured.
10% weight
—
Angi (Angie's List)
No Angi (Angie's List) recognition data captured.
5% weight
—
HomeAdvisor
No HomeAdvisor recognition data captured.
5% weight
—
Regional Industry Awards
No regional award lookups performed.
5% weight
—

Sources

  1. Firstcall Cedar Rapids location page
  2. Google Business profile for Firstcall Restoration Cedar Rapids
  3. IICRC locate a pro - Firstcall Restoration
  4. Firstcall Restoration website - home
  5. BBB profile - FIRSTCALL Remodeling-Restoration-Exteriors

Data sourced from publicly available third-party listings as of May 30, 2026. Listed firm? You can request a correction at any time.

Frequently Asked Questions

What restoration services does Firstcall Restoration offer?

Based on publicly available listings, Firstcall Restoration offers water damage, mold remediation, fire & smoke, storm damage, sewage & biohazard services in Cedar Rapids, Iowa. The firm appears in our index because it carries verifiable third-party signals (BBB profile, Google Business Profile, IICRC certification, and similar public sources) that we synthesize into the MetaScore.

How is Firstcall Restoration rated by customers?

Firstcall Restoration holds a 4.7-star Google rating across 42 reviews. The Restoration Index MetaScore weights review volume and recency in addition to average rating.

Is Firstcall Restoration IICRC certified?

Yes. Firstcall Restoration is listed in the IICRC certified member directory.

What is Firstcall Restoration's BBB rating?

The Better Business Bureau rates Firstcall Restoration A+ and lists the firm as BBB-accredited. There are 4 complaints on file with the BBB in the last 3 years. The BBB rating contributes 20 percent of the MetaScore weight.

How does Firstcall Restoration rank in Cedar Rapids compared to other restoration firms?

Firstcall Restoration scores 81/100 on the Restoration Index MetaScore. The full methodology, with per-source weighting and the breakdown of which signals carried weight for this firm, is published at restorationindex.com/methodology.

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