Updated:
← Back to Restoration Companies in the Detroit Area, MI Compared (2026)X-Cel Restoration
What we could verify
- Registered business?
- Not verified
- Third-party certification?
- Not verified
- 24/7 emergency response?
- Yes: "Fire Damage Restoration Sterling Heights MI | 24/7 | X-Cel Restoration Skip to content Fire Damage..."
- Works with insurance claims?
- Yes: "cleaning Commercial fire damage restoration for Sterling Heights businesses Direct insurance billing and..."
- Services documented?
- Water damage, Mold, Fire & smoke, Sewage & biohazard, Storm
3 of 5 answered from a dated source.
Score breakdown
Evidence
| Claim | What the source shows | Source | Points |
|---|---|---|---|
| Business name | X-Cel Restoration | /fire-damage-restoration-sterling-heights-mi Oct 8, 2026 | |
| Website | https://xcelrestore.com/fire-damage-restoration-sterling-heights-mi/ | /fire-damage-restoration-sterling-heights-mi | |
| Office locality | Ferndale, MI | /fire-damage-restoration-sterling-heights-mi | |
| Phone | +18774143200 | /fire-damage-restoration-sterling-heights-mi | |
| Offers restoration services | Documented: Fire Damage Restoration Sterling Heights MI | 24/7 | X-Cel Restoration Skip to content Fire Damage... | /fire-damage-restoration-sterling-heights-mi | |
| Water damage restoration / mitigation | Documented: ...contamination Odor elimination using thermal fogging, ozone, and hydroxyl generators Water damage restoration from firefighting efforts Structural repair and reconstruction... | /fire-damage-restoration-sterling-heights-mi | 7 pts (max 7) |
| Mold remediation | Documented: ...decisions that will result in the best possible outcome. Water Damage Fire Damage Mold Removal Storm Damage Smoke & Odor Removal Electronic Equipment & Device Cleaning Contents... | /fire-damage-restoration-sterling-heights-mi | 6 pts (max 6) |
| Fire and smoke damage restoration | Documented: Fire Damage Restoration Sterling Heights MI | 24/7 | X-Cel Restoration Skip to content Fire Damage... | /fire-damage-restoration-sterling-heights-mi | 6 pts (max 6) |
| Sewage cleanup / biohazard | Documented: ...Cleaning Contents Restoration Ultrasonic Cleaning Environmental Hazard Remediation Biohazard Remediation Serving Greater Detroit and Multiple Counties Algonac • Allen Park • Ann... | /fire-damage-restoration-sterling-heights-mi | 4 pts (max 4) |
| Storm damage (board-up, tarping, wind/hail) | Documented: ...in Sterling Heights. Fire Damage Restoration Services in Sterling Heights Emergency board-up and property securing Fire debris removal and cleanup Soot and smoke residue removal... | /fire-damage-restoration-sterling-heights-mi | 4 pts (max 4) |
| 24/7 emergency response stated | Documented: Fire Damage Restoration Sterling Heights MI | 24/7 | X-Cel Restoration Skip to content Fire Damage Restoration Sterling Heights MI... | /fire-damage-restoration-sterling-heights-mi | 5 pts (max 5) |
| Works with insurance claims / direct billing | Documented: ...cleaning Commercial fire damage restoration for Sterling Heights businesses Direct insurance billing and claims coordination Fire Damage Challenges in Sterling Heights Sterling... | /fire-damage-restoration-sterling-heights-mi | 4 pts (max 4) |
| Restoration process described | Documented: ...List damaged items with descriptions and estimated values X-Cel Restoration provides moisture readings, photos, and reports to support your claim. Can a restoration company bill... | /about-x-cel-restoration | 5 pts (max 5) |
| Response time stated | Documented: ...Why Sterling Heights Residents Choose X-Cel Restoration Responsive service - 60 to 90 minute response from our Ferndale headquarters, approximately 25 minutes from Sterling Heights... | /fire-damage-restoration-sterling-heights-mi | 4 pts (max 4) |
| Industry standard named (IICRC S500/S520, self-reported) | Documented: ...and the M-59 corridor means fire damage can affect homes and businesses alike. Our IICRC-certified team responds in 60 to 90 minutes to begin the restoration process... | /fire-damage-restoration-sterling-heights-mi | 4 pts (max 4) |
| Communication during the job described | Documented: ...every facets of your claim. From inception to completion, your X-Cel Restoration project manager will explore all options and maintain a responsive relationship with your insurer.... | /about-x-cel-restoration | 3 pts (max 3) |
| Working contact route verified | [email protected] (mail server found) | DNS check Third-party Sep 26, 2026 | 2 pts (max 2) |
| Privacy / data-handling page | Documented: Privacy Policy | /privacy-policy | 2 pts (max 2) |
Checked and not found
- Not documented. Checked 6 pages of the firm's own site on 2026-09-26 (Firm's own website): Service area named; Pricing / estimate approach stated; Named contact / team; Workmanship warranty stated.
Not verified (not checked yet; why it matters): IICRC firm record; EPA Lead-Safe record; state license; registry entity; formation date.
Data limitations
21 of 22 items are X-Cel Restoration's own claims (self-reported). No ratings are shown: why.
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