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← Back to Restoration Companies in Massachusetts Compared (2026)Longo Carpet Cleaning and Restoration
What we could verify
- Registered business?
- Not verified
- Third-party certification?
- Not verified
- 24/7 emergency response?
- Yes: "day with a fair price and your earliest available appointment. Emergency? We answer 24/7. 02 We do the work...."
- Works with insurance claims?
- Yes: "basement, sewage backup, mold, or fire damage. We come fast, dry everything out, and work directly with your..."
- Services documented?
- Water damage, Mold, Fire & smoke, Sewage & biohazard, Storm
3 of 5 answered from a dated source.
Score breakdown
Evidence
| Claim | What the source shows | Source | Points |
|---|---|---|---|
| Business name | Longo Carpet Cleaning and Restoration | home page Oct 17, 2026 | |
| Website | https://longocarpetcleaning.com/ | home page | |
| Office locality | Agawam, MA | home page | |
| Phone | +14137893535 | home page | |
| Offers restoration services | Documented: ...CT · Since 1986 Clean carpets. Restored homes. Since 1986. Carpet, upholstery, and water damage restoration - handled by people who actually pick up the phone. Family-built in... | home page | |
| Water damage restoration / mitigation | Documented: ...CT · Since 1986 Clean carpets. Restored homes. Since 1986. Carpet, upholstery, and water damage restoration - handled by people who actually pick up the phone. Family-built in... | home page | 7 pts (max 7) |
| Mold remediation | Documented: ...Water Damage & Restoration Flooded basement, burst pipe, storm damage, mold remediation, or sewage backup - we extract, dry, restore, and work directly with your insurance... | home page | 6 pts (max 6) |
| Fire and smoke damage restoration | Documented: ...fits. 01 I had a flood or fire. Burst pipe, flooded basement, sewage backup, mold, or fire damage. We come fast, dry everything out, and work directly with your insurance. Get... | home page | 6 pts (max 6) |
| Sewage cleanup / biohazard | Documented: ...Longo. Tap the one that fits. 01 I had a flood or fire. Burst pipe, flooded basement, sewage backup, mold, or fire damage. We come fast, dry everything out, and work directly with... | home page | 4 pts (max 4) |
| Storm damage (board-up, tarping, wind/hail) | Documented: ...Emergency · Insurance-Approved Water Damage & Restoration Flooded basement, burst pipe, storm damage, mold remediation, or sewage backup - we extract, dry, restore, and work... | home page | 4 pts (max 4) |
| 24/7 emergency response stated | Documented: ...day with a fair price and your earliest available appointment. Emergency? We answer 24/7. 02 We do the work. Certified technicians arrive on time, in uniform, in a marked... | home page | 5 pts (max 5) |
| Works with insurance claims / direct billing | Documented: ...basement, sewage backup, mold, or fire damage. We come fast, dry everything out, and work directly with your insurance. Get Emergency Help 02 My carpets need cleaning. Carpets... | home page | 4 pts (max 4) |
| Restoration process described | Documented: ...across Western MA & CT 100% Money-back satisfaction guarantee on every job we do How It Works Three steps to a clean, restored home. 01 Tell us what you need. Call us or fill out... | home page | 5 pts (max 5) |
| Response time stated | Documented: ...100% Money-Back Guarantee fast quote Get a free estimate. Real people. No pressure. We respond within 24 hours. Or call us directly · (413) 789-3535 · or book online Certified ·... | home page | 4 pts (max 4) |
| Pricing / estimate approach stated | Free estimate or inspection (stated): "Free Estimate" | home page | 4 pts (max 4) |
| Industry standard named (IICRC S500/S520, self-reported) | Documented: ...to call us. That’s how a family business gets to forty years - one good job at a time. [...]... | home page | 4 pts (max 4) |
| Named contact / team | Chris Longo, Owner | /about | 3 pts (max 3) |
| Working contact route verified | [email protected] (mail server found) | DNS check Third-party Sep 27, 2026 | 2 pts (max 2) |
| Privacy / data-handling page | Documented: Privacy Policy | /privacy-policy | 2 pts (max 2) |
Checked and not found
- Not documented. Checked 8 pages of the firm's own site on 2026-09-27 (Firm's own website): Service area named; Workmanship warranty stated; Communication during the job described.
Not verified (not checked yet; why it matters): IICRC firm record; EPA Lead-Safe record; state license; registry entity; formation date.
Data limitations
21 of 22 items are Longo Carpet Cleaning and Restoration's own claims (self-reported). No ratings are shown: why.
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