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← Back to Restoration Companies in the Frederick Area, MD Compared (2026)Masterpro Disaster Recovery LLC
What we could verify
- Registered business?
- Not verified
- Third-party certification?
- Not verified
- 24/7 emergency response?
- Yes: "The Services We Provide. Disaster strikes at any time, day or night, which is why our 24/7 emergency response..."
- Works with insurance claims?
- Yes: "company to restore and/or clean-up your home as fast and efficient as possible. Work With Most Insurance Our..."
- Services documented?
- Water damage, Mold, Fire & smoke
3 of 5 answered from a dated source.
Score breakdown
Evidence
| Claim | What the source shows | Source | Points |
|---|---|---|---|
| Business name | Masterpro Disaster Recovery LLC | home page | |
| Website | https://www.masterprorecovery.com/ | home page | |
| Office locality | Gaithersburg, MD | home page | |
| Phone | +18003700639 | home page | |
| Offers restoration services | Documented: Home | Masterpro top of page Helping You Recover and Rebuild Water Damage Floods, pipe bursts, water heater bursts, toilet/sink/tub overflow and appliances leaks... | home page | |
| Water damage restoration / mitigation | Documented: Home | Masterpro top of page Helping You Recover and Rebuild Water Damage Floods, pipe bursts, water heater bursts, toilet/sink/tub overflow and appliances leaks... | home page | 7 pts (max 7) |
| Mold remediation | Documented: ...family-owned restoration company providing Water Mitigation, Fire & Smoke Restoration, Mold Remediation, Contents/Packouts and Rebuild Services in the Maryland, Virginia and... | /blank | 6 pts (max 6) |
| Fire and smoke damage restoration | Documented: ...appliances leaks are some of the ways water damage happens inside your home. Learn More Fire & Smoke Fires are the most scary disaster event that can happen in your business or... | home page | 6 pts (max 6) |
| 24/7 emergency response stated | Documented: ...The Services We Provide. Disaster strikes at any time, day or night, which is why our 24/7 emergency response service is always available to help. 24/7 Emergency Response As a... | home page | 5 pts (max 5) |
| Works with insurance claims / direct billing | Documented: ...company to restore and/or clean-up your home as fast and efficient as possible. Work With Most Insurance Our crew is all background checked, highly trained and very well educated... | home page | 4 pts (max 4) |
| Response time stated | Documented: ...de-humidification and odor removal. 24/7 Emergency Restoration Services Average 60-Minute Response Time Honest and Transparent Communication High Ethical Standards Adherence to... | /blank | 4 pts (max 4) |
| Industry standard named (IICRC S500/S520, self-reported) | Documented: ...Ethical Standards Adherence to Code Regulations Personal Service, Owner-Operated IICRC CERTIFIED FIRM: WRT - Water Damage Restoration Technician AMRT - Applied Microbial... | /blank | 4 pts (max 4) |
| Communication during the job described | Documented: ...biking, outdoor activities and spending time with his family. Ivan Martinez Cati is our Project Manager. She has been with Masterpro since 2020 starting out as a field tech, and... | home page | 3 pts (max 3) |
| Working contact route verified | [email protected] (mail server found) | DNS check Third-party Sep 27, 2026 | 2 pts (max 2) |
Checked and not found
- Not documented. Checked 6 pages of the firm's own site on 2026-09-27 (Firm's own website): Sewage cleanup / biohazard; Storm damage (board-up, tarping, wind/hail); Service area named; Restoration process described; Pricing / estimate approach stated; Named contact / team; Workmanship warranty stated; Privacy / data-handling page.
Not verified (not checked yet; why it matters): IICRC firm record; EPA Lead-Safe record; state license; registry entity; formation date.
Data limitations
21 of 22 items are Masterpro Disaster Recovery LLC's own claims (self-reported). No ratings are shown: why.
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