Updated:
← Back to Top 12 Restoration Companies in Kentucky (2026)METRO
What we could verify
- Registered business?
- Not verified
- Third-party certification?
- Not verified
- 24/7 emergency response?
- Yes: "Remediation , Sewage Clean Up , and Restoration & Trauma Clean Up . We are available 24 hours a day, 7 days a..."
- Works with insurance claims?
- Yes: "and insured General Contractor specializing in handling commercial and residential insurance claims. We are..."
- Services documented?
- Water damage, Mold, Fire & smoke, Storm
3 of 5 answered from a dated source.
Score breakdown
Evidence
| Claim | What the source shows | Source | Points |
|---|---|---|---|
| Business name | METRO | home page | |
| Website | https://metrors.com/ | home page | |
| Office locality | Louisville, KY | home page | |
| Phone | +15026378767 | home page | |
| Offers restoration services | Documented: METRO RESTORATION SERVICES INC. - Remediation and Restoration Specialist Our services include Water Damage... | home page | |
| Water damage restoration / mitigation | Documented: ...RESTORATION SERVICES INC. - Remediation and Restoration Specialist Our services include Water Damage Restoration , Wind Damage Restoration , Smoke & Fire Damage Restoration , Mold... | home page | 7 pts (max 7) |
| Mold remediation | Documented: ...Water Damage Restoration , Wind Damage Restoration , Smoke & Fire Damage Restoration , Mold Remediation , Sewage Clean Up , and Restoration & Trauma Clean Up . We are available 24... | home page | 6 pts (max 6) |
| Fire and smoke damage restoration | Documented: ...Our services include Water Damage Restoration , Wind Damage Restoration , Smoke & Fire Damage Restoration , Mold Remediation , Sewage Clean Up , and Restoration & Trauma Clean Up .... | home page | 6 pts (max 6) |
| Storm damage (board-up, tarping, wind/hail) | Documented: ...Remediation and Restoration Specialist Our services include Water Damage Restoration , Wind Damage Restoration , Smoke & Fire Damage Restoration , Mold Remediation , Sewage Clean... | home page | 4 pts (max 4) |
| 24/7 emergency response stated | Documented: ...Remediation , Sewage Clean Up , and Restoration & Trauma Clean Up . We are available 24 hours a day, 7 days a week . If you experience an emergency we will be on site within 2... | home page | 5 pts (max 5) |
| Works with insurance claims / direct billing | Documented: ...and insured General Contractor specializing in handling commercial and residential insurance claims. We are located in Louisville, KY and typically work in Jefferson, Oldham... | /about-us | 4 pts (max 4) |
| Restoration process described | Documented: ...& Damage Isolation Structural Evaluation & Stabilizing Demolition Water Extraction & Drying Equipment Placement Contents Removal & Storage Reconstruction & Remediation Services... | /services | 5 pts (max 5) |
| Response time stated | Documented: ...are available 24 hours a day, 7 days a week . If you experience an emergency we will be on site within 2 hours to begin the restoration process | home page | 4 pts (max 4) |
| Industry standard named (IICRC S500/S520, self-reported) | Documented: ...we specialize in restoring properties after water, fire, wind, and mold damage. Our IICRC-certified team is dedicated to exceeding client expectations and bringing properties... | /about-us | 4 pts (max 4) |
| Working contact route verified | [email protected] (mail server found) | DNS check Third-party Sep 27, 2026 | 2 pts (max 2) |
| Privacy / data-handling page | Documented: PRIVACY POLICY | /privacy-policy | 2 pts (max 2) |
Checked and not found
- Not documented. Checked 4 pages of the firm's own site on 2026-09-27 (Firm's own website): Sewage cleanup / biohazard; Service area named; Pricing / estimate approach stated; Named contact / team; Workmanship warranty stated; Communication during the job described.
Not verified (not checked yet; why it matters): IICRC firm record; EPA Lead-Safe record; state license; registry entity; formation date.
Data limitations
21 of 22 items are METRO's own claims (self-reported). No ratings are shown: why.
Is this your company?
Send a correction for METRO with a link to the source.