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Five Star Restoration

Evidence Score 64/100 at 75% evidence coverage 3 of 54 on the California list How the score works

What we could verify

Registered business?
Not verified
Third-party certification?
State contractor / remediation license (state board): Contractor license, classification B · 1059784 · California Contractors State License Board (CSLB) · CLEAR
24/7 emergency response?
Yes: "[...]......"
Works with insurance claims?
Yes: "Emergency Water, Flood & Fire Damage Repair Services, Mold Remediation & Removal, Insurance Claim..."
Services documented?
Water damage, Mold, Fire & smoke, Sewage & biohazard, Storm

4 of 5 answered from a dated source.

Documents 5 of 5 practice areas; states 24/7 emergency response; states it works with insurance claims; state license verified.

Score breakdown

Documented services + emergency readiness36 of 40 pts, 40 checked
Independently verifiable qualifications6 of 20 pts, 6 checked
Operational + process transparency18 of 25 pts, 25 checked
Verified identity + continuity4 of 15 pts, 4 checked

Evidence

Source: the named page of Five Star Restoration's website unless marked, read Sep 27, 2026.
ClaimWhat the source showsSourcePoints
Business name Five Star Restoration home page
Website https://team5starrestore.com/ home page
Office locality Murrieta, CA home page
Phone +19513682227 home page
Offers restoration services Documented: Home Restoration Company, Emergency Water, Flood & Fire Damage Repair Services, Mold Remediation & Removal, Insurance Claim Restoration, 24 hour Water... home page
Water damage restoration / mitigation Documented: ...[...]... home page 7 pts (max 7)
Mold remediation Documented: Home Restoration Company, Emergency Water, Flood & Fire Damage Repair Services, Mold Remediation & Removal, Insurance Claim Restoration, 24 hour Water Extraction & 24/7 Sewage... home page 6 pts (max 6)
Fire and smoke damage restoration Documented: Home Restoration Company, Emergency Water, Flood & Fire Damage Repair Services, Mold Remediation & Removal, Insurance Claim Restoration, 24 hour Water... home page 6 pts (max 6)
Sewage cleanup / biohazard Documented: ...[...]... home page 4 pts (max 4)
Storm damage (board-up, tarping, wind/hail) Documented: ...[...] Certified technicians typically arrive within 60-90 minutes to begin mitigation. Quick... home page 4 pts (max 4)
24/7 emergency response stated Documented: ...[...]... home page 5 pts (max 5)
Works with insurance claims / direct billing Documented: ...Emergency Water, Flood & Fire Damage Repair Services, Mold Remediation & Removal, Insurance Claim Restoration, 24 hour Water Extraction & 24/7 Sewage Cleanup Murrieta, Temecula &... home page 4 pts (max 4)
State contractor / remediation license (state board) Contractor license, classification B · 1059784 · California Contractors State License Board (CSLB) · CLEAR State licensing board
Third-party
Oct 14, 2026
expires Oct 31, 2027
6 pts (max 6)
Restoration process described Documented: ...making sure they feel supported and their homes are safe again.” Call Now - 24/7! How it Works Our compassionate team is here 24/7 to listen, answer your questions, and guide you... home page 5 pts (max 5)
Response time stated Documented: ...3. [...]... /water-damage-immediate-steps 4 pts (max 4)
Industry standard named (IICRC S500/S520, self-reported) Documented: ...Quick extraction dramatically lowers Temecula water damage repair bills. 3. [...]... /water-damage-immediate-steps 4 pts (max 4)
Workmanship warranty stated Documented: ...or insurance closeout. ✔ Collect final payment only when the work is done. ✔ Two-year workmanship warranty - because we stand behind the quality of our work. ✔ Ongoing support -... /process 2 pts (max 2)
Communication during the job described Documented: ...Repairs Production Manager Email Us Director of Mitigation Services ‍‍ Email Us Repairs Project Manager ‍ Email Us Business Development Officer ‍ Email Us Mitigation Technician ‍... /about-us 3 pts (max 3)
Working contact route verified [email protected] (mail server found) DNS check
Third-party
Sep 27, 2026
2 pts (max 2)
Privacy / data-handling page Documented: Privacy Policy /privacy-policy 2 pts (max 2)

Checked and not found

  • Not documented. Checked 6 pages of the firm's own site on 2026-09-27 (Firm's own website): Service area named; Pricing / estimate approach stated; Named contact / team.

Not verified (not checked yet; why it matters): IICRC firm record; EPA Lead-Safe record; registry entity; formation date.

  • State contractor / remediation license (state board): California's California Contractors State License Board (CSLB) lists an ACTIVE Contractor license, classification B under this business name, expiring 2027-10-31. It confirms the state credential, not the quality of the work.

Data limitations

21 of 23 items are Five Star Restoration's own claims (self-reported). No ratings are shown: why.

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