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SunTrust Restoration of Los Angeles

Evidence Score 52/100 at 71% evidence coverage 25 of 42 on the Los Angeles area list How the score works

What we could verify

Registered business?
Not verified
Third-party certification?
Not verified
24/7 emergency response?
Yes: "has become the preferred go-to for hundreds of homeowners and business owners. 24/7 Emergency Response..."
Works with insurance claims?
Yes: "so that you suffer minimal additional damage and can return to your normal life sooner. Insurance Claim..."
Services documented?
Water damage, Mold, Fire & smoke, Storm

3 of 5 answered from a dated source.

Documents 4 of 5 practice areas; states 24/7 emergency response; states it works with insurance claims.

Score breakdown

Documented services + emergency readiness32 of 40 pts, 40 checked
Independently verifiable qualifications0 of 20 pts, 6 checked
Operational + process transparency16 of 25 pts, 21 checked
Verified identity + continuity4 of 15 pts, 4 checked

Evidence

Source: the named page of SunTrust Restoration of Los Angeles's website unless marked, read Sep 27, 2026.
ClaimWhat the source showsSourcePoints
Business name SunTrust Restoration of Los Angeles home page
Website https://suntrustrestoration.com/ home page
Office locality Beverly Hills, CA home page
Phone +14243178100 home page
Offers restoration services Documented: ...Los Angeles Skip to content You Can Count On Us To Get You Through It Restoration and Remediation Services in Los Angeles, CA Serving Residential & Commercial Clients Throughout LA... home page
Water damage restoration / mitigation Documented: ...Serving Residential & Commercial Clients Throughout LA County REQUEST SERVICE CALL NOW Water Damage Restoration Smoke & Fire Damage Repair Mold Remediation & Removal Request a... home page 7 pts (max 7)
Mold remediation Documented: ...LA County REQUEST SERVICE CALL NOW Water Damage Restoration Smoke & Fire Damage Repair Mold Remediation & Removal Request a Call Who We Work With We work with most Southern... home page 6 pts (max 6)
Fire and smoke damage restoration Documented: SunTrust Restoration | Los Angeles Water Mold Smoke & Fire Restoration - SunTrust Restoration of Los Angeles Skip to content You Can Count On Us To Get You... home page 6 pts (max 6)
Storm damage (board-up, tarping, wind/hail) Documented: ...Our 24/7 team is ready to respond, inspect, and restore. Whether it’s a burst pipe or storm damage, trust Pasadena’s leaders in water damage services to bring your property back... /restoration-remediation-services/pasadena-water 4 pts (max 4)
24/7 emergency response stated Documented: ...has become the preferred go-to for hundreds of homeowners and business owners. 24/7 Emergency Response Disasters are unexpected events. For this reason, our team is... home page 5 pts (max 5)
Works with insurance claims / direct billing Documented: ...so that you suffer minimal additional damage and can return to your normal life sooner. Insurance Claim Assistance Insurance claims can be complicated. We work to guide your... home page 4 pts (max 4)
Restoration process described Documented: ...here for you. Latrelle Swayne Director of Operations David Escobar Construction Manager Our Process At SunTrust Restoration, we’re experienced in providing expert restoration... home page 5 pts (max 5)
Pricing / estimate approach stated Free estimate or inspection (stated): "free estimate" home page 4 pts (max 4)
Industry standard named (IICRC S500/S520, self-reported) Documented: ...your property back to pristine condition. Availabile 24/7/365 Commercial & Residential IICRC Certified Low-Price Guarantee SunTrust Restoration FAQs Most frequently questions and... home page 4 pts (max 4)
Communication during the job described Documented: ...construction projects. All of our employees are highly skilled, certified technicians, project managers and customer service representatives, dedicated to providing outstanding... home page 3 pts (max 3)
Working contact route verified [email protected] (mail server found) DNS check
Third-party
Sep 27, 2026
2 pts (max 2)
Privacy / data-handling page Documented: Privacy Policy /privacy-policy 2 pts (max 2)

Checked and not found

  • Not documented. Checked 8 pages of the firm's own site on 2026-09-27 (Firm's own website): Sewage cleanup / biohazard; Service area named; Named contact / team; Workmanship warranty stated.
  • Not verified. Searched CSLB License Master file (statewide public database) for 'SunTrust Restoration of Los Angeles' in Beverly Hills on 2026-10-14: no matching active record (State licensing board): State contractor / remediation license (state board).

How we search.

Not verified (not checked yet; why it matters): IICRC firm record; EPA Lead-Safe record; Response time stated; registry entity; formation date.

Data limitations

20 of 22 items are SunTrust Restoration of Los Angeles's own claims (self-reported). No ratings are shown: why.

Is this your company?

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