SERVPRO of Richmond and Henrico County
Key Takeaways
- SERVPRO of Richmond and Henrico County scores 76/100 on the Restoration Index MetaScore, synthesized from BBB, Google, IICRC, EPA, Yelp, Angi, and HomeAdvisor data captured for this firm.
- Google Business Profile shows a 4.5-star average across 93 reviews, a moderate review volume for this market.
- BBB rates SERVPRO of Richmond and Henrico County A+ and the firm is BBB-accredited with 5 complaints on file in the last 3 years.
- SERVPRO of Richmond and Henrico County is IICRC certified.
- Founded in 1987, the firm has been operating for 39 years.
About this firm
SERVPRO of Richmond and Henrico County provides cleanup and restoration services for fire, smoke, and water damage, and offers mold remediation for residential and commercial properties.[6][14] The franchise reports 37 years of experience serving the Richmond and Henrico County area.[6][14] Its services include emergency response for fire, water, and storm events and cleaning associated contaminants such as mold.[6][14]
MetaScore Breakdown
The MetaScore is a weighted average of 5 normalized component scores. Each component is a 0–100 score against a single public source. Components for which no public data was captured are skipped and the remaining weights are redistributed proportionally.
Sources
- Website
- SERVPRO of Richmond and Henrico County - fire services page
- SERVPRO of Richmond and Henrico County - mold services page
- SERVPRO of Richmond and Henrico County - Google Maps
- SERVPRO of Richmond and Henrico County - BBB profile
- IICRC Certified Firm search - SERVPRO of Richmond and Henrico County
- SERVPRO of Richmond and Henrico County - Yelp
- SERVPRO of Richmond and Henrico County - Contact page (Google Reviews snippet)
- BBB profile - Servpro of Chesterfield, Tri-Cities, Richmond & Henrico (rating, accreditation, year started, complaints)
- BBB complaints section - Servpro of Chesterfield, Tri-Cities, Richmond & Henrico (complaint counts last 3 years)
- SERVPRO of Richmond and Henrico County - About/Team page (37 years of experience)
Data sourced from publicly available third-party listings as of May 30, 2026. Listed firm? You can request a correction at any time.
Frequently Asked Questions
What restoration services does SERVPRO of Richmond and Henrico County offer?
Based on publicly available listings, SERVPRO of Richmond and Henrico County offers fire & smoke, water damage, mold remediation, storm damage, sewage & biohazard services in Richmond, Virginia. The firm appears in our index because it carries verifiable third-party signals (BBB profile, Google Business Profile, IICRC certification, and similar public sources) that we synthesize into the MetaScore.
How is SERVPRO of Richmond and Henrico County rated by customers?
SERVPRO of Richmond and Henrico County holds a 4.5-star Google rating across 93 reviews and a 4.0-star Yelp rating across 5 reviews. The Restoration Index MetaScore weights review volume and recency in addition to average rating.
Is SERVPRO of Richmond and Henrico County IICRC certified?
Yes. SERVPRO of Richmond and Henrico County is listed in the IICRC certified member directory.
What is SERVPRO of Richmond and Henrico County's BBB rating?
The Better Business Bureau rates SERVPRO of Richmond and Henrico County A+ and lists the firm as BBB-accredited. There are 5 complaints on file with the BBB in the last 3 years. The BBB rating contributes 20 percent of the MetaScore weight.
How does SERVPRO of Richmond and Henrico County rank in Richmond compared to other restoration firms?
SERVPRO of Richmond and Henrico County scores 76/100 on the Restoration Index MetaScore. The full methodology, with per-source weighting and the breakdown of which signals carried weight for this firm, is published at restorationindex.com/methodology.