Five Stars Restoration, LLC

Richmond, VA
·102 words·1 min read
Water DamageMold RemediationFire & SmokeSewage & BiohazardStorm Damage
64/100
MetaScore
4.9 ★
Google (82)
NR
BBB Rating
10
Years Operating

Key Takeaways

  • Five Stars Restoration, LLC scores 64/100 on the Restoration Index MetaScore, synthesized from BBB, Google, IICRC, EPA, Yelp, Angi, and HomeAdvisor data captured for this firm.
  • Google Business Profile shows a 4.9-star average across 82 reviews, a moderate review volume for this market.
  • BBB rates Five Stars Restoration, LLC NR.
  • Founded in 2016, the firm has been operating for 10 years.

About this firm

Five Stars Restoration, LLC is a Richmond area restoration contractor that offers services for water damage, mold removal, and fire damage restoration.[5][7] The company handles mitigation and cleanup work including structural drying, mold remediation, and repairs following fire and storm events.[5][7]

MetaScore Breakdown

The MetaScore is a weighted average of 4 normalized component scores. Each component is a 0–100 score against a single public source. Components for which no public data was captured are skipped and the remaining weights are redistributed proportionally.

Google Business Profile
4.9 average across 82 reviews.
25% weight
80/100
Better Business Bureau
NR rating.
20% weight
50/100
IICRC Certified Member Directory
No IICRC certification data captured.
12% weight
—
EPA Lead-Safe Certified Firms
No EPA Lead-Safe registry data captured.
8% weight
—
Years in Business
10 years in business (founded 2016).
10% weight
60/100
Yelp
5.0 average across 4 reviews.
10% weight
55/100
Angi (Angie's List)
No Angi (Angie's List) recognition data captured.
5% weight
—
HomeAdvisor
No HomeAdvisor recognition data captured.
5% weight
—
Regional Industry Awards
No regional award lookups performed.
5% weight
—

Sources

  1. Five Stars Restoration, LLC - company site
  2. Five Stars Restoration, LLC - BBB profile
  3. Five Stars Restoration, LLC - Google Maps
  4. Five Stars Restoration, LLC - Yelp
  5. Five Stars Restoration website
  6. Five Stars Restoration contact page
  7. BBB profile - Five Stars Restoration
  8. Angi listing - Five Stars Restoration LLC
  9. HomeAdvisor listing - Five Stars Restoration LLC

Data sourced from publicly available third-party listings as of May 30, 2026. Listed firm? You can request a correction at any time.

Frequently Asked Questions

What restoration services does Five Stars Restoration, LLC offer?

Based on publicly available listings, Five Stars Restoration, LLC offers water damage, mold remediation, fire & smoke, sewage & biohazard, storm damage services in Richmond, Virginia. The firm appears in our index because it carries verifiable third-party signals (BBB profile, Google Business Profile, and similar public sources) that we synthesize into the MetaScore.

How is Five Stars Restoration, LLC rated by customers?

Five Stars Restoration, LLC holds a 4.9-star Google rating across 82 reviews and a 5.0-star Yelp rating across 4 reviews. The Restoration Index MetaScore weights review volume and recency in addition to average rating.

What is Five Stars Restoration, LLC's BBB rating?

The Better Business Bureau rates Five Stars Restoration, LLC NR. The BBB rating contributes 20 percent of the MetaScore weight.

How does Five Stars Restoration, LLC rank in Richmond compared to other restoration firms?

Five Stars Restoration, LLC scores 64/100 on the Restoration Index MetaScore. The full methodology, with per-source weighting and the breakdown of which signals carried weight for this firm, is published at restorationindex.com/methodology.

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