Southside Restoration & Carpet Care

Norfolk, VA
·123 words·1 min read
Water DamageFire & SmokeSewage & Biohazard
74/100
MetaScore
4.6 ★
Google (63)
A+
BBB Rating
34
Years Operating

Key Takeaways

  • Southside Restoration & Carpet Care scores 74/100 on the Restoration Index MetaScore, synthesized from BBB, Google, IICRC, EPA, Yelp, Angi, and HomeAdvisor data captured for this firm.
  • Google Business Profile shows a 4.6-star average across 63 reviews, a low review volume for this market.
  • BBB rates Southside Restoration & Carpet Care A+ and the firm is BBB-accredited with 0 complaints on file in the last 3 years.
  • Founded in 1992, the firm has been operating for 34 years.

About this firm

Southside Restoration & Carpet Care is based in Chesapeake and provides fire clean up, water damage restoration, and related cleaning services to the Southside Hampton Roads area, including Norfolk.[6] The company also offers carpet cleaning and duct cleaning services in conjunction with its restoration work.[6]

MetaScore Breakdown

The MetaScore is a weighted average of 5 normalized component scores. Each component is a 0–100 score against a single public source. Components for which no public data was captured are skipped and the remaining weights are redistributed proportionally.

Google Business Profile
4.6 average across 63 reviews.
25% weight
72/100
Better Business Bureau
A+ rating, accredited, 0 complaints in last 3 years.
20% weight
100/100
IICRC Certified Member Directory
Not listed in the IICRC certified member directory.
12% weight
30/100
EPA Lead-Safe Certified Firms
No EPA Lead-Safe registry data captured.
8% weight
—
Years in Business
34 years in business (founded 1992).
10% weight
100/100
Yelp
5.0 average across 3 reviews.
10% weight
52/100
Angi (Angie's List)
No Angi (Angie's List) recognition data captured.
5% weight
—
HomeAdvisor
No HomeAdvisor recognition data captured.
5% weight
—
Regional Industry Awards
No regional award lookups performed.
5% weight
—

Sources

  1. BBB fire damage restoration near Norfolk listing snippet
  2. Southside Restoration & Carpet Care website
  3. Southside Restoration Google Business Profile
  4. Southside Restoration BBB profile
  5. IICRC firm directory entry for Southside Restoration
  6. Southside Restoration Yelp profile
  7. BBB profile – Southside Restoration & Carpet Care

Data sourced from publicly available third-party listings as of May 30, 2026. Listed firm? You can request a correction at any time.

Frequently Asked Questions

What restoration services does Southside Restoration & Carpet Care offer?

Based on publicly available listings, Southside Restoration & Carpet Care offers water damage, fire & smoke, sewage & biohazard services in Norfolk, Virginia. The firm appears in our index because it carries verifiable third-party signals (BBB profile, Google Business Profile, and similar public sources) that we synthesize into the MetaScore.

How is Southside Restoration & Carpet Care rated by customers?

Southside Restoration & Carpet Care holds a 4.6-star Google rating across 63 reviews and a 5.0-star Yelp rating across 3 reviews. The Restoration Index MetaScore weights review volume and recency in addition to average rating.

Is Southside Restoration & Carpet Care IICRC certified?

Southside Restoration & Carpet Care is not currently listed in the IICRC certified member directory.

What is Southside Restoration & Carpet Care's BBB rating?

The Better Business Bureau rates Southside Restoration & Carpet Care A+ and lists the firm as BBB-accredited. There are 0 complaints on file with the BBB in the last 3 years. The BBB rating contributes 20 percent of the MetaScore weight.

How does Southside Restoration & Carpet Care rank in Norfolk compared to other restoration firms?

Southside Restoration & Carpet Care scores 74/100 on the Restoration Index MetaScore. The full methodology, with per-source weighting and the breakdown of which signals carried weight for this firm, is published at restorationindex.com/methodology.

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