Michael & Son Services

Norfolk, VA
·100 words·1 min read
Water DamageMold RemediationFire & SmokeStorm Damage
88/100
MetaScore
4.8 ★
Google (1,453)
A+
BBB Rating
50
Years Operating

Key Takeaways

  • Michael & Son Services scores 88/100 on the Restoration Index MetaScore, synthesized from BBB, Google, IICRC, EPA, Yelp, Angi, and HomeAdvisor data captured for this firm.
  • Google Business Profile shows a 4.8-star average across 1,453 reviews, a high review volume for this market.
  • BBB rates Michael & Son Services A+ and the firm is BBB-accredited.
  • Founded in 1976, the firm has been operating for 50 years.

About this firm

Michael & Son Services provides water, fire, smoke, and mold restoration services for residential properties in Norfolk, Virginia.[12][1][2] The company offers emergency response and coordinates on-site assessments and restoration work through its Norfolk office.[12][1][2]

MetaScore Breakdown

The MetaScore is a weighted average of 4 normalized component scores. Each component is a 0–100 score against a single public source. Components for which no public data was captured are skipped and the remaining weights are redistributed proportionally.

Google Business Profile
4.8 average across 1,453 reviews.
25% weight
86/100
Better Business Bureau
A+ rating, accredited.
20% weight
100/100
IICRC Certified Member Directory
No IICRC certification data captured.
12% weight
—
EPA Lead-Safe Certified Firms
No EPA Lead-Safe registry data captured.
8% weight
—
Years in Business
50 years in business (founded 1976).
10% weight
100/100
Yelp
3.5 average across 77 reviews.
10% weight
57/100
Angi (Angie's List)
No Angi (Angie's List) recognition data captured.
5% weight
—
HomeAdvisor
No HomeAdvisor recognition data captured.
5% weight
—
Regional Industry Awards
No regional award lookups performed.
5% weight
—

Sources

  1. Michael & Son Norfolk restoration page
  2. Michael & Son Norfolk water damage page
  3. Michael & Son Norfolk mold remediation page
  4. Michael & Son company history
  5. Michael & Son Google Business Profile
  6. Michael & Son BBB profile
  7. Michael & Son Yelp profile
  8. Michael & Son Services Norfolk service page (company site)

Data sourced from publicly available third-party listings as of May 30, 2026. Listed firm? You can request a correction at any time.

Frequently Asked Questions

What restoration services does Michael & Son Services offer?

Based on publicly available listings, Michael & Son Services offers water damage, mold remediation, fire & smoke, storm damage services in Norfolk, Virginia. The firm appears in our index because it carries verifiable third-party signals (BBB profile, Google Business Profile, and similar public sources) that we synthesize into the MetaScore.

How is Michael & Son Services rated by customers?

Michael & Son Services holds a 4.8-star Google rating across 1,453 reviews and a 3.5-star Yelp rating across 77 reviews. The Restoration Index MetaScore weights review volume and recency in addition to average rating.

What is Michael & Son Services's BBB rating?

The Better Business Bureau rates Michael & Son Services A+ and lists the firm as BBB-accredited. The BBB rating contributes 20 percent of the MetaScore weight.

How does Michael & Son Services rank in Norfolk compared to other restoration firms?

Michael & Son Services scores 88/100 on the Restoration Index MetaScore. The full methodology, with per-source weighting and the breakdown of which signals carried weight for this firm, is published at restorationindex.com/methodology.

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