Servpro of North Kanawha Valley (Charleston office listing)

Charleston, WV
Water DamageMold RemediationFire & SmokeSewage & BiohazardStorm Damage
71/100
MetaScore
4.9
Google (277)
NR
BBB Rating

Key Takeaways

  • Servpro of North Kanawha Valley (Charleston office listing) scores 71/100 on the Restoration Index MetaScore, synthesized from BBB, Google, IICRC, EPA, Yelp, Angi, and HomeAdvisor data captured for this firm.
  • Google Business Profile shows a 4.9-star average across 277 reviews, a high review volume for this market.
  • BBB rates Servpro of North Kanawha Valley (Charleston office listing) NR with 0 complaints on file in the last 3 years.
  • Servpro of North Kanawha Valley (Charleston office listing) is IICRC certified.

About this firm

The SERVPRO Charleston location page represents the local service presence for cleanup and restoration in Charleston, West Virginia under the SERVPRO brand.[9] Services listed include water damage cleanup, fire and smoke damage restoration, mold remediation, sewage cleaning and storm damage work for residential and commercial properties.[9]

MetaScore Breakdown

The MetaScore is a weighted average of 3 normalized component scores. Each component is a 0–100 score against a single public source. Components for which no public data was captured are skipped and the remaining weights are redistributed proportionally.

Google Business Profile
4.9 average across 277 reviews.
25% weight
88/100
Better Business Bureau
NR rating, 0 complaints in last 3 years.
20% weight
50/100
IICRC Certified Member Directory
IICRC certified.
12% weight
70/100
EPA Lead-Safe Certified Firms
No EPA Lead-Safe registry data captured.
8% weight
Years in Business
Founding year not confirmed in public records.
10% weight
Yelp
No Yelp business page data captured.
10% weight
Angi (Angie's List)
No Angi (Angie's List) recognition data captured.
5% weight
HomeAdvisor
No HomeAdvisor recognition data captured.
5% weight
Regional Industry Awards
No regional award lookups performed.
5% weight

Sources

  1. SERVPRO Charleston service area page
  2. IICRC firm search
  3. SERVPRO of North Kanawha and Teays Valley - main location page (shows Google rating and review count)
  4. BBB profile - Servpro of North Kanawha and Teays Valley
  5. Charleston Area Alliance business directory listing (company details)
  6. Angi listing - SERVPRO of N Kanawha Valley / Teays Valley

Data sourced from publicly available third-party listings as of May 30, 2026. Listed firm? You can request a correction at any time.

Frequently Asked Questions

What restoration services does Servpro of North Kanawha Valley (Charleston office listing) offer?

Based on publicly available listings, Servpro of North Kanawha Valley (Charleston office listing) offers water damage, mold remediation, fire & smoke, sewage & biohazard, storm damage services in Charleston, West Virginia. The firm appears in our index because it carries verifiable third-party signals (BBB profile, Google Business Profile, IICRC certification, and similar public sources) that we synthesize into the MetaScore.

How is Servpro of North Kanawha Valley (Charleston office listing) rated by customers?

Servpro of North Kanawha Valley (Charleston office listing) holds a 4.9-star Google rating across 277 reviews. The Restoration Index MetaScore weights review volume and recency in addition to average rating.

Is Servpro of North Kanawha Valley (Charleston office listing) IICRC certified?

Yes. Servpro of North Kanawha Valley (Charleston office listing) is listed in the IICRC certified member directory.

What is Servpro of North Kanawha Valley (Charleston office listing)'s BBB rating?

The Better Business Bureau rates Servpro of North Kanawha Valley (Charleston office listing) NR. There are 0 complaints on file with the BBB in the last 3 years. The BBB rating contributes 20 percent of the MetaScore weight.

How does Servpro of North Kanawha Valley (Charleston office listing) rank in Charleston compared to other restoration firms?

Servpro of North Kanawha Valley (Charleston office listing) scores 71/100 on the Restoration Index MetaScore. The full methodology, with per-source weighting and the breakdown of which signals carried weight for this firm, is published at restorationindex.com/methodology.

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