SERVPRO of North Kanawha and Teays Valley

Charleston, WV
Water DamageMold RemediationFire & SmokeSewage & BiohazardStorm Damage
75/100
MetaScore
4.9
Google (277)
NR
BBB Rating
27
Years Operating

Key Takeaways

  • SERVPRO of North Kanawha and Teays Valley scores 75/100 on the Restoration Index MetaScore, synthesized from BBB, Google, IICRC, EPA, Yelp, Angi, and HomeAdvisor data captured for this firm.
  • Google Business Profile shows a 4.9-star average across 277 reviews, a high review volume for this market.
  • BBB rates SERVPRO of North Kanawha and Teays Valley NR.
  • SERVPRO of North Kanawha and Teays Valley is IICRC certified.
  • Founded in 1999, the firm has been operating for 27 years.

About this firm

SERVPRO of North Kanawha and Teays Valley is the SERVPRO franchise that serves the Charleston, West Virginia area for cleanup and restoration.[9] The franchise page notes services including water damage cleanup, fire damage restoration, mold remediation, sewage backup cleaning and storm damage response.[9]

MetaScore Breakdown

The MetaScore is a weighted average of 4 normalized component scores. Each component is a 0–100 score against a single public source. Components for which no public data was captured are skipped and the remaining weights are redistributed proportionally.

Google Business Profile
4.9 average across 277 reviews.
25% weight
88/100
Better Business Bureau
NR rating.
20% weight
50/100
IICRC Certified Member Directory
IICRC certified.
12% weight
70/100
EPA Lead-Safe Certified Firms
No EPA Lead-Safe registry data captured.
8% weight
Years in Business
27 years in business (founded 1999).
10% weight
100/100
Yelp
No Yelp business page data captured.
10% weight
Angi (Angie's List)
No Angi (Angie's List) recognition data captured.
5% weight
HomeAdvisor
No HomeAdvisor recognition data captured.
5% weight
Regional Industry Awards
No regional award lookups performed.
5% weight

Sources

  1. SERVPRO Charleston franchise page
  2. SERVPRO of North Kanawha and Teays Valley Google Business Profile
  3. SERVPRO of North Kanawha and Teays Valley BBB profile
  4. IICRC firm search
  5. SERVPRO of North Kanawha and Teays Valley - main site (shows Google reviews widget 4.9, 277 reviews)
  6. SERVPRO of North Kanawha and Teays Valley - contact page (confirms location/service area)
  7. BBB profile - Servpro of North Kanawha and Teays Valley (shows business not BBB accredited, rating NR)

Data sourced from publicly available third-party listings as of May 30, 2026. Listed firm? You can request a correction at any time.

Frequently Asked Questions

What restoration services does SERVPRO of North Kanawha and Teays Valley offer?

Based on publicly available listings, SERVPRO of North Kanawha and Teays Valley offers water damage, mold remediation, fire & smoke, sewage & biohazard, storm damage services in Charleston, West Virginia. The firm appears in our index because it carries verifiable third-party signals (BBB profile, Google Business Profile, IICRC certification, and similar public sources) that we synthesize into the MetaScore.

How is SERVPRO of North Kanawha and Teays Valley rated by customers?

SERVPRO of North Kanawha and Teays Valley holds a 4.9-star Google rating across 277 reviews. The Restoration Index MetaScore weights review volume and recency in addition to average rating.

Is SERVPRO of North Kanawha and Teays Valley IICRC certified?

Yes. SERVPRO of North Kanawha and Teays Valley is listed in the IICRC certified member directory.

What is SERVPRO of North Kanawha and Teays Valley's BBB rating?

The Better Business Bureau rates SERVPRO of North Kanawha and Teays Valley NR. The BBB rating contributes 20 percent of the MetaScore weight.

How does SERVPRO of North Kanawha and Teays Valley rank in Charleston compared to other restoration firms?

SERVPRO of North Kanawha and Teays Valley scores 75/100 on the Restoration Index MetaScore. The full methodology, with per-source weighting and the breakdown of which signals carried weight for this firm, is published at restorationindex.com/methodology.

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