SERVPRO of Lowell

Lowell, MA
Water DamageMold RemediationFire & SmokeStorm Damage
81/100
MetaScore
4.8
Google (92)
A+
BBB Rating
34
Years Operating

Key Takeaways

  • SERVPRO of Lowell scores 81/100 on the Restoration Index MetaScore, synthesized from BBB, Google, IICRC, EPA, Yelp, Angi, and HomeAdvisor data captured for this firm.
  • Google Business Profile shows a 4.8-star average across 92 reviews, a moderate review volume for this market.
  • BBB rates SERVPRO of Lowell A+ with 0 complaints on file in the last 3 years.
  • SERVPRO of Lowell is IICRC certified.
  • Founded in 1992, the firm has been operating for 34 years.

About this firm

SERVPRO of Lowell is a locally operated franchise that provides cleanup and restoration services for residential and commercial properties affected by water, fire, and mold in the Lowell area.[13][14] The firm also offers cleaning services and works with IICRC certified technicians according to its service descriptions.[9][14]

MetaScore Breakdown

The MetaScore is a weighted average of 5 normalized component scores. Each component is a 0–100 score against a single public source. Components for which no public data was captured are skipped and the remaining weights are redistributed proportionally.

Google Business Profile
4.8 average across 92 reviews.
25% weight
79/100
Better Business Bureau
A+ rating, 0 complaints in last 3 years.
20% weight
95/100
IICRC Certified Member Directory
IICRC certified.
12% weight
70/100
EPA Lead-Safe Certified Firms
No EPA Lead-Safe registry data captured.
8% weight
Years in Business
34 years in business (founded 1992).
10% weight
100/100
Yelp
4.5 average across 8 reviews.
10% weight
53/100
Angi (Angie's List)
No Angi (Angie's List) recognition data captured.
5% weight
HomeAdvisor
No HomeAdvisor recognition data captured.
5% weight
Regional Industry Awards
No regional award lookups performed.
5% weight

Sources

  1. SERVPRO of Lowell main page
  2. SERVPRO of Lowell fire damage services
  3. SERVPRO of Lowell mold remediation services
  4. First Response Restoration page mentioning IICRC certified technicians for Lowell (context for IICRC standards)
  5. Google Business Profile for SERVPRO of Lowell
  6. BBB profile for SERVPRO of Lowell
  7. Yelp listing for SERVPRO of Lowell
  8. BBB profile - Servpro of Lowell
  9. SERVPRO of Lowell - main franchise page

Data sourced from publicly available third-party listings as of May 30, 2026. Listed firm? You can request a correction at any time.

Frequently Asked Questions

What restoration services does SERVPRO of Lowell offer?

Based on publicly available listings, SERVPRO of Lowell offers water damage, mold remediation, fire & smoke, storm damage services in Lowell, Massachusetts. The firm appears in our index because it carries verifiable third-party signals (BBB profile, Google Business Profile, IICRC certification, and similar public sources) that we synthesize into the MetaScore.

How is SERVPRO of Lowell rated by customers?

SERVPRO of Lowell holds a 4.8-star Google rating across 92 reviews and a 4.5-star Yelp rating across 8 reviews. The Restoration Index MetaScore weights review volume and recency in addition to average rating.

Is SERVPRO of Lowell IICRC certified?

Yes. SERVPRO of Lowell is listed in the IICRC certified member directory.

What is SERVPRO of Lowell's BBB rating?

The Better Business Bureau rates SERVPRO of Lowell A+. There are 0 complaints on file with the BBB in the last 3 years. The BBB rating contributes 20 percent of the MetaScore weight.

How does SERVPRO of Lowell rank in Lowell compared to other restoration firms?

SERVPRO of Lowell scores 81/100 on the Restoration Index MetaScore. The full methodology, with per-source weighting and the breakdown of which signals carried weight for this firm, is published at restorationindex.com/methodology.

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