First Response Restoration

Lowell, MA
·106 words·1 min read
Water DamageMold RemediationFire & SmokeSewage & BiohazardStorm Damage
65/100
MetaScore
4.9 ★
Google (69)
NR
BBB Rating
13
Years Operating

Key Takeaways

  • First Response Restoration scores 65/100 on the Restoration Index MetaScore, synthesized from BBB, Google, IICRC, EPA, Yelp, Angi, and HomeAdvisor data captured for this firm.
  • Google Business Profile shows a 4.9-star average across 69 reviews, a low review volume for this market.
  • BBB rates First Response Restoration NR.
  • First Response Restoration is IICRC certified.
  • Founded in 2013, the firm has been operating for 13 years.

About this firm

First Response Restoration provides water, fire, and mold damage restoration services for residential and commercial properties in Lowell and throughout Massachusetts and Rhode Island.[9] The company notes that its crews are licensed, insured, and use IICRC certified technicians for restoration projects.[9]

MetaScore Breakdown

The MetaScore is a weighted average of 5 normalized component scores. Each component is a 0–100 score against a single public source. Components for which no public data was captured are skipped and the remaining weights are redistributed proportionally.

Google Business Profile
4.9 average across 69 reviews.
25% weight
78/100
Better Business Bureau
NR rating.
20% weight
50/100
IICRC Certified Member Directory
IICRC certified.
12% weight
70/100
EPA Lead-Safe Certified Firms
No EPA Lead-Safe registry data captured.
8% weight
—
Years in Business
13 years in business (founded 2013).
10% weight
69/100
Yelp
4.5 average across 6 reviews.
10% weight
49/100
Angi (Angie's List)
No Angi (Angie's List) recognition data captured.
5% weight
—
HomeAdvisor
No HomeAdvisor recognition data captured.
5% weight
—
Regional Industry Awards
No regional award lookups performed.
5% weight
—

Sources

  1. First Response Restoration Lowell page
  2. First Response Restoration main site
  3. Google Business Profile for First Response Restoration
  4. BBB profile for First Response Restoration
  5. IICRC Certified Firms directory entry for First Response Restoration
  6. Yelp listing for First Response Restoration
  7. First Response Restoration - Hours & Location
  8. BBB profile - First Response Restoration (East Taunton, MA)

Data sourced from publicly available third-party listings as of May 30, 2026. Listed firm? You can request a correction at any time.

Frequently Asked Questions

What restoration services does First Response Restoration offer?

Based on publicly available listings, First Response Restoration offers water damage, mold remediation, fire & smoke, sewage & biohazard, storm damage services in Lowell, Massachusetts. The firm appears in our index because it carries verifiable third-party signals (BBB profile, Google Business Profile, IICRC certification, and similar public sources) that we synthesize into the MetaScore.

How is First Response Restoration rated by customers?

First Response Restoration holds a 4.9-star Google rating across 69 reviews and a 4.5-star Yelp rating across 6 reviews. The Restoration Index MetaScore weights review volume and recency in addition to average rating.

Is First Response Restoration IICRC certified?

Yes. First Response Restoration is listed in the IICRC certified member directory.

What is First Response Restoration's BBB rating?

The Better Business Bureau rates First Response Restoration NR. The BBB rating contributes 20 percent of the MetaScore weight.

How does First Response Restoration rank in Lowell compared to other restoration firms?

First Response Restoration scores 65/100 on the Restoration Index MetaScore. The full methodology, with per-source weighting and the breakdown of which signals carried weight for this firm, is published at restorationindex.com/methodology.

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