FIRST ONSITE Property Restoration

Indianapolis, IN
·114 words·1 min read
Water DamageMold RemediationFire & SmokeStorm Damage
78/100
MetaScore
4.1 ★
Google (163)
A+
BBB Rating
28
Years Operating

Key Takeaways

  • FIRST ONSITE Property Restoration scores 78/100 on the Restoration Index MetaScore, synthesized from BBB, Google, IICRC, EPA, Yelp, Angi, and HomeAdvisor data captured for this firm.
  • Google Business Profile shows a 4.1-star average across 163 reviews, a moderate review volume for this market.
  • BBB rates FIRST ONSITE Property Restoration A+ with 21 complaints on file in the last 3 years.
  • Founded in 1998, the firm has been operating for 28 years.

About this firm

FIRST ONSITE Property Restoration operates a branch on Shelby Street in Indianapolis that provides restoration services for water, fire and mold damage.[8] The Indianapolis location offers additional services such as contents restoration and reconstruction and is available for emergency response at all hours.[8]

MetaScore Breakdown

The MetaScore is a weighted average of 3 normalized component scores. Each component is a 0–100 score against a single public source. Components for which no public data was captured are skipped and the remaining weights are redistributed proportionally.

Google Business Profile
4.1 average across 163 reviews.
25% weight
71/100
Better Business Bureau
A+ rating, 21 complaints in last 3 years.
20% weight
75/100
IICRC Certified Member Directory
No IICRC certification data captured.
12% weight
—
EPA Lead-Safe Certified Firms
No EPA Lead-Safe registry data captured.
8% weight
—
Years in Business
28 years in business (founded 1998).
10% weight
100/100
Yelp
No Yelp business page data captured.
10% weight
—
Angi (Angie's List)
No Angi (Angie's List) recognition data captured.
5% weight
—
HomeAdvisor
No HomeAdvisor recognition data captured.
5% weight
—
Regional Industry Awards
No regional award lookups performed.
5% weight
—

Sources

  1. FIRST ONSITE Indianapolis location page
  2. First Onsite corporate site
  3. BBB profile - First Onsite Property Restoration
  4. BBB complaints - First Onsite Property Restoration
  5. Google Maps
  6. First Onsite location finder

Data sourced from publicly available third-party listings as of July 12, 2026. Listed firm? You can request a correction at any time.

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Frequently Asked Questions

What restoration services does FIRST ONSITE Property Restoration offer?

Based on publicly available listings, FIRST ONSITE Property Restoration offers water damage, mold remediation, fire & smoke, storm damage services in Indianapolis, Indiana. The firm appears in our index because it carries verifiable third-party signals (BBB profile, Google Business Profile, and similar public sources) that we synthesize into the MetaScore.

How is FIRST ONSITE Property Restoration rated by customers?

FIRST ONSITE Property Restoration holds a 4.1-star Google rating across 163 reviews. The Restoration Index MetaScore weights review volume and recency in addition to average rating.

What is FIRST ONSITE Property Restoration's BBB rating?

The Better Business Bureau rates FIRST ONSITE Property Restoration A+. There are 21 complaints on file with the BBB in the last 3 years. The BBB rating contributes 20 percent of the MetaScore weight.

How does FIRST ONSITE Property Restoration rank in Indianapolis compared to other restoration firms?

FIRST ONSITE Property Restoration scores 78/100 on the Restoration Index MetaScore. The full methodology, with per-source weighting and the breakdown of which signals carried weight for this firm, is published at restorationindex.com/methodology.

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